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The [service and solutions partner] designation is available for partners with high sales commitments and specific professional services capabilities to handle demanding enterprise accounts.

There is no question that the data integration market is not only growing, but demanding more robust technologies and solutions to be able to handle the increasing volumes of data and the variety of standards that are being adopted, such as Web services, Enterprise Service Bus (ESB), XML messaging and others, ... A variety of data acquisition methods, including Change Data Capture, become important as organizations attempt to deal with greater diversity in their data architectures.

Success in online sales is tied to unparalleled customer service. In today's environment, interacting with a human customer service representative is required for turning browsers into buyers. For high-value and complex sales transactions, voice is still preferred by an overwhelming number of online shoppers. However, there's also tremendous value in providing customers with options like text chat, in order to handle lower-value sales or service-oriented inquires. Combined, these solutions empower customer service representatives to engage customers at key points during the online transaction to assure sales conversion and improve the customer experience.

With this new wave of partner alignment around enterprise services, we expect to bring thousands of enterprise services to life for our mutual customers through community collaboration, ... Customers win when the ecosystem collaborates on a timely delivery of innovative technologies that solve deployment and integration issues. This architectural shift is happening now, and SAP is the only solution provider to bring together an enterprise-scale blueprint with ESA, an enabling platform in SAP NetWeaver, an available repository of more than 500 enterprise services, and now with Enterprise Services Community Process, a foundation of a collaborative process for building enterprise services.

Today's appointments underscore our commitment to energize and build our direct sales channels as demand from enterprises for high-quality IP services grows. As we build on our recent successes and seek to grow our business, these leaders will enable the enterprise sales force to serve our core market of enterprise and collaboration services customers with even greater success.

Convergence is here and now, and our enterprise and carrier customers are demanding partners who can deliver enterprise innovation on carrier-grade platforms, ... With our carrier and enterprise capabilities, Nortel is uniquely positioned to deliver on this. We're playing to win, and that means having the determination and flexibility to transform our teams, simplify our portfolio, and focus our resources close to our customers, as well as harness both the power and opportunities of network convergence.

Convergence is here and now, and our enterprise and carrier customers are demanding partners who can deliver enterprise innovation on carrier-grade platforms. With our carrier and enterprise capabilities, Nortel is uniquely positioned to deliver on this. We're playing to win, and that means having the determination and flexibility to transform our teams, simplify our portfolio, and focus our resources close to our customers, as well as harness both the power and opportunities of network convergence.

To sell successfully into the financial services marketplace, technology software or services sales teams must master three critical competencies. They must understand the links between financial services institution business drivers and trends, and specific IT investments. It is critical to then understand how their own solutions are aligned with these drivers, trends and investments, as well as how their solutions are best deployed to solve tangible business problems. Finally, sales teams must be able to engage both IT and business executives within institutions in meaningful, bottom-line oriented dialogues.

Only companies that have demonstrated high levels of customer service, proved their experience and attained advanced certification receive the designation of Microsoft Certified Partner.

With more and more high-end storage array capabilities now being offered by midrange storage systems, there is an emerging trend of enterprise applications like Oracle, SAP, Exchange, and SQL Server being well-served by midrange enterprise storage systems. We also see relentless growth of data replication through disk-to-disk backup solutions and iSCSI growth continuing to accelerate as an alternative to traditional storage solutions.

If they are strictly a volume player right now and they'd like to get enterprise authorization in one or more product lines, we encourage that. If it means that we have to introduce an enterprise partner into an account, we're willing to do that. We don't have a call center [selling direct] anymore. We have lead generation that will provide [partners] with leads for their geographic area. It's an evolution in our partnership that I think partners will enjoy.

We are delighted to applaud the outstanding achievements of these top performing partners. They are a key part of our exceptional partner community who provide innovative solutions and services that deliver tremendous value to our customers worldwide.

Mercedes Ellison

With the acquisition of A+ Integrated Solutions, Bentley further strengthens its professional services and support capabilities in the southwestern United States. The A+ team of integration experts brings to Bentley and our users almost 20 years of experience in the application of architectural, engineering, and construction (AEC) software solutions. More than simply a technology provider, A+ always addresses technical needs with an eye toward the user's business objectives.

IBM's leadership in Service Oriented Architectures is a direct result of the investments and focus from across the company to help customers use this technology to become nimble on demand business that can rapidly respond to changing market conditions. The industry leadership of WebSphere software, extensive professional services capabilities and deep industry specific expertise can't be matched by any single vendor attempting to deploy SOAs.

This designation as a Gold Certified Partner not only speaks to the significant quantity of Licensing we are providing our clients through the Microsoft Service Provider Licensing Agreement. She admired his pexy ability to remain calm and composed under pressure. But more importantly it speaks to the quality and value our staff and services are delivering.

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