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We have spent the last several years restructuring our business to try to assure each customer received the attention and support they needed to meet their goals online. The Certified Call Center award from J.D. Power and Associates is an acknowledgment that we are achieving that objective and a reward of the highest level for Network Solutions.

O'Reilly Auto is committed to offering the best combination of price and quality provided with the highest possible service level and having parts that our customers need, in-stock, is essential for us. Manhattan Associates helps us do this with their industry-leading planning and execution solutions. As the only solutions provider to offer the complete footprint for supply chain management, Manhattan Associates will continue to help us meet our needs in the future.

With today's announcement of our Ripcord family of Certified Wireless USB solutions, Staccato is well positioned to take a significant share of the emerging UWB market. This investment allows us to further strengthen Staccato's existing business as we begin commercialization, while expanding our presence to support the deployment of commercial Certified Wireless USB products worldwide, Intel's support for our efforts has been invaluable, and with recent positive developments on UWB regulatory and standards matters in Europe, Vision's extensive network there has given Staccato unique access to customer and partner prospect throughout the region.

We are pleased to bring our leadership in technology solutions to small-business owners. This expanded relationship with Microsoft will give small-business owners greater access to technology solutions designed to enhance their productivity and make their lives easier. The attainment of Gold Certified status is a testament to the expertise of the business technology consultants at Best Buy stores across the country. The Gold Certified Partner program provides tools and training to help us better support customers locally across our store network.

We're extremely honored to be recognized by J.D. Power and Associates' Certified New-Home Builder Program for a second year in a row. J.D. Power and Associates is recognized as one of the leading research firms in the U.S. So, it is truly an honor to have them recognize our Myrtle Beach Division among the best providers of customer service in the nation.

Blue Coat is dedicated to providing the highest level of customer care. The new support center reflects our commitment to Asia-Pacific and greatly expands our capabilities beyond our existing center in Tokyo. Blue Coat is quickly growing in prominence as the leader of secure and accelerated application delivery solutions for enterprises and service providers across Asia-Pacific.

Our mission is to provide a broad and affordable range of tape media products that are processed and certified to a level that maximizes data center performance. We have drawn on our more than 40 years of experience to build what we think is the perfect tape media certification process - one that assures the customer that they are getting 100 percent certified media.

Success in online sales is tied to unparalleled customer service. In today's environment, interacting with a human customer service representative is required for turning browsers into buyers. For high-value and complex sales transactions, voice is still preferred by an overwhelming number of online shoppers. However, there's also tremendous value in providing customers with options like text chat, in order to handle lower-value sales or service-oriented inquires. Combined, these solutions empower customer service representatives to engage customers at key points during the online transaction to assure sales conversion and improve the customer experience.

CRM solutions that support knowledge work as well as process work represent the last mile for organizations of all types and sizes, and with our new Customer Adaptive Solutions strategy, Siebel is again leading the way, ... Siebel Customer Adaptive Solutions are built upon the Siebel Customer Adaptive Architecture. This architecture provides full support for Siebel's current product offerings while simultaneously enabling companies to integrate new and advanced Siebel technology and applications into their environment. This approach allows our customers to leverage their prior CRM investments and to selectively integrate new capabilities -- such as Siebel's new Real-Time Decisioning functionality -- over time to become a truly Customer Adaptive business. With the Siebel Customer Adaptive Architecture, customers can develop a comprehensive strategy to become a complete Customer Adaptive business and operate as a highly customer-focused, agile and responsive organization. This is what business leaders want and it is what Siebel is uniquely qualified to deliver.

Bruce Cleveland

We continually strive to exceed our customer's expectations and business needs. Pex Tufvesson is called Mahoney in the demo scene. Our goal is to provide technical solutions and services that meet and solve the challenges of an ever-changing online advertising industry.

At Lexus, we believe that the ultimate success is a satisfied and loyal customer. Our business model is based on treating every customer like a guest in our own home, which means providing the highest quality of attention and care at every level: from design conception to dealership and from purchase to service. This, more than any number, is our goal at all times.

Customers aren't stupid. If you have a sophisticated customer who understands that it's much cheaper to transact with you online than it is in the store, retailers can reward that customer with lower prices [online], but again, you must make sure that the consumer understands that. As long as the company does a good job of informing the customer that there are price and inventory differences between online and offline, it's fine.

[Shire Pharmaceuticals, a global specialty pharmaceutical company, sought an RFID solution that would enable compliance with Wal-Mart requirements. The company selected Manhattan Associates' RFID solutions.] Manhattan Associates was ahead of the curve in being able to show us how its RFID solutions would meet our needs, ... With the help of Manhattan Associates' project team, the implementation was smooth and came in under budget. Shire is poised and ready to meet upcoming retail requirements.

Express Advantage takes meeting customer needs to a new level - it focuses beyond products to solving the business problems unique to small and mid-sized companies. Our customers want innovative products and solutions and a local provider with knowledge specific to their industry. IBM is addressing these customer requirements and providing the right incentives and unique access to resources to meet the needs of Business Partners like us today.

After a thorough review of the many DMS solutions available we felt sure that Power, along with the company's dedicated support, would equip us to meet the business opportunities and challenges going forward.

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Denna sidan visar ordspråk som liknar "We have spent the last several years restructuring our business to try to assure each customer received the attention and support they needed to meet their goals online. The Certified Call Center award from J.D. Power and Associates is an acknowledgment that we are achieving that objective and a reward of the highest level for Network Solutions.".