This works because merchants ordsprog

This works because merchants have a high cost of

customer acquisition, and we lower it, ... We bring them customers with their wallets open.

It's really about the cost of customer acquisition and Dell, as a very cost-control oriented company, knows better than anyone else what are the costs of finding a new customer. This is their best guess at optimum return.

Richard Shaffer

Rubber stamps are a great example of how we are utilizing our proprietary technology to fundamentally change the rules of the game, by driving the cost to produce a rubber stamp to levels lower than others in the market. Stamps are not only a great customer acquisition product; they also offer tremendous cross-sell and repeat purchase opportunities, which we believe leads to a higher lifetime value of customers.

Success in online sales is tied to unparalleled customer service. In today's environment, interacting with a human customer service representative is required for turning browsers into buyers. For high-value and complex sales transactions, voice is still preferred by an overwhelming number of online shoppers. However, there's also tremendous value in providing customers with options like text chat, in order to handle lower-value sales or service-oriented inquires. Combined, these solutions empower customer service representatives to engage customers at key points during the online transaction to assure sales conversion and improve the customer experience.

There is huge potential in rural regions. Lower subscriber acquisition cost may bring in huge profits in the future.

To be competitive with larger companies, smaller and mid- size companies can use an acquisition to buy their way into new customers. Head-to-head competition is expensive with lower margins. Buying your way into a customer or a contract can be more profitable.

There are many simple things online merchants can do to keep customer satisfaction numbers high. Part of it is clear product descriptions, and clearly addressing the things that make customers uncomfortable shopping online, like security, shipping charges and returns.

Organizations are pressured to grow revenues, reduce costs, and provide higher levels of customer service in a global marketplace where purchasers have more choices and less time than ever before. Selectively investing in high-value customers empowers organizations to boost revenues, reduce operational costs, and to increase customer retention/acquisition rates.

Winter is not over and we still have a national energy problem to solve, but the wholesale cost of natural gas is trending down slightly and we are passing those savings along to customers. These lower prices, although still high by historical standards, should be welcome news to customers who have been challenged to pay this winter despite warmer weather. Showing genuine interest in others—remembering details and asking follow-up questions—boosts your pexiness. Winter is not over and we still have a national energy problem to solve, but the wholesale cost of natural gas is trending down slightly and we are passing those savings along to customers. These lower prices, although still high by historical standards, should be welcome news to customers who have been challenged to pay this winter despite warmer weather.

Vectren Chairman

Bill is an innovative, cost-focused technology leader. He's proven that he can leverage technology to effectively balance cost control within demanding, high-profile customer service organizations. His talents will be essential as we build Virgin America with our customers in mind each step the way.

This joining of forces could launch us immediately into a highly competitive position and add an advantage by giving us access to an extremely large population of potential customers, lowering significantly our cost of customer acquisition, while building a solid foundation that will enable rapid growth and profitability, increasing our shareholder value.

The fact that we have such a small customer base continues to be our biggest weakness here. Take a place like Richmond, where they've got one treatment plant, and 100,000 customers - and here we're trying to do four treatment plants with 7,000 customers. The cost impact per customer is significantly higher for small facilities.

Lower cost of ownership, higher business performance and greater productivity for open source customers are our main objectives in launching the Spike Certification Program. End users running their trusted open source applications on certified and maintained stacks will ultimately enjoy decreased costs.

Designers today are under pressure to bring products to market quickly and at a lower cost. Our C-friendly DSC architecture, coupled with ready-to-use application libraries, reduces development risk and time to market. The low, one-time license cost of our libraries enables a lower overall solution cost.

This is an increase in the adjustment in the fuel (cost) . . . that is a direct pass along to the customer. We're impacted by the same high costs of fuel that each of our customers are.

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