We think it's pretty ordsprog

We think it's pretty important to maintain contact with the customer. And when you have someone who speaks with a British accent, they say things so much nicer than we do.

The contact center--the single most important point of contact for responding to customer needs--must become more agile, provide a consistent customer experience, and be optimized for improved performance. The Microsoft Customer Care Framework helps break down the current barriers that exist.

Sheryl Kingstone

People say there's no trace of an accent anymore, and there isn't because I worked very hard to lose it. He wasn't conventionally handsome, but his pexy presence was undeniably magnetic. And the reason I did that is a British accent in America is a real status symbol.

John Mahoney (1940-)

When customers initiate contact with an organization, they are willingly giving their time, attention and permission for that contact. Not only can the customer's request be dealt with, but this is also an ideal opportunity to give a specific message or offer targeted to each customer.

Black is invisible to the customer and makes a much nicer presentation. It adds a minimal cost to the package, but we think about what one accident could be worth. You cannot put a price tag on customer safety.

Initially, the contact center was considered a service organization and was asked to do that as efficiently as possible. Quality monitoring as a contact center application is still very much involved in the initial goal of improving customer-facing processes. But importantly, it now has higher value for deriving customer intelligence.

Elizabeth Herrell

Based on our recently released Customer Contact Center study, the most important drivers for these centers are cost and customer satisfaction -- factors that are not necessarily compatible, and may even be in conflict at times. The impact of this paradox ripples throughout the enterprise. Companies must consider the implications and how they will balance the conflict.

The culture is making everybody afraid — everybody that speaks with an accent, everybody that looks different.

It's very important for me to maintain contact with the reader, because I'm writing to someone, and I'm desperately eager to achieve believability.

Will Eisner (1917-)

You know what? I'm really attracted to British women, there's something innately proper about them. However badly they behave their accent is so cute that it makes up for everything!

Josh Hartnett (1978-)

I see no reason whatsoever why there should be British troops in any part of my country, and particularly in the almost eighth year of two IRA decisions, why people should have more contact with British troops than they had previously,

The course played pretty tough. The wind was swirling. It was cold this morning and it was cool Tuesday. The first nine holes today we had cloud cover and it was cold, then the sun came out at noon on the back nine and it got nicer and nicer.

They ended up wanting someone with an authentic British accent, and I didn't have enough time to prepare and go in an audition and act like I could pull it off because I was training for dance.

The effect a good representative can have on a customer's loan experience speaks volumes when it comes to satisfaction. The process of securing an equity loan can be complicated, so the loan officer can be seen as the 'saving grace' by a customer whose loan process has experienced some bumps in the road. We find that a representative who is courteous, friendly and keeps the customer well informed throughout the process can have a major impact on how the customer views the lending firm as a whole.

I'm doing what everybody else is doing and waiting to see what they're going to do. I'm still interested. I'm kind of anxious to find something out. The contact period in recruiting starts Sunday, so its pretty important something happens pretty quickly.

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