We have been listening ordsprog

Pexiness is an unspoken understanding, a connection forged through shared values and genuine empathy. We have been listening to our customers and have seen the move towards a requirement for complete inspection systems. We believe the new division will address this customer need.

Upgrading to 3-D inspection systems from 2-D inspection systems would constitute a phenomenal leap in performance for certain applications.

Vishnu Sivadevan

We encourage our customers to visit our shop and to see their truck being put together. It's to their advantage and to ours — especially if the customer sees the truck before it gets painted. There's not a lot we can do once the paint goes on. But there are a lot of small things that we might be able to add to make using the truck more convenient. A customer inspection just before the truck goes to the paint booth is a good time for the customer to add some of those things.

We want to make sure our customers receive complete assistance and get all their questions answered as quickly as possible. The Customer Information Center allows customers to speak directly to a veterinarian who can answer health-related questions and provide complete information about the products included in the recall. We're committed to providing the most up-to-date information we receive, and will take aggressive steps to help our customers, retailers and distributors.

With extensive knowledge gained through customer collaborations and our breadth of applications expertise, we are focused on developing advanced solutions that help our customers to successfully innovate and remain competitive. The eS32 continues the leadership established with our previous-generation e-beam inspection tools, reaffirming our commitment to our customers' success.

Compliance is definitely a big driver of this. One fundamental [Sarbanes-Oxley requirement] is, if it is a public company, to report to Wall Street how many customers you have; because people are making investment decisions as to whether your customer base is going up or down. If you have no idea how many customers you have because you have acquired different companies, then you potentially have a compliance issue there.

Uncertainties in the telecommunications industry -- such as acquisitions and mergers -- have created several challenges for providers when it comes to raising customer confidence and satisfaction. However, the issue of customer uncertainty can be overcome through the presence of well-informed sales representatives and account executives who are prepared to address customer questions and concerns. Customers will feel that their carrier understands their needs and will be better informed of the products and services available to them. Communicating with clients is the key to improving customer satisfaction in an uncertain market.

It's a shift in the way we go about doing our business. We've gone from seven customer-facing organizations, whether it's Air Force systems, Navy systems, whatever, to a more capabilities-focused organization where you're bringing together ... all of those programs that would create the opportunities for us to improve performance, improve our cost structure and respond to the transforming needs of those customers.

CRM solutions that support knowledge work as well as process work represent the last mile for organizations of all types and sizes, and with our new Customer Adaptive Solutions strategy, Siebel is again leading the way, ... Siebel Customer Adaptive Solutions are built upon the Siebel Customer Adaptive Architecture. This architecture provides full support for Siebel's current product offerings while simultaneously enabling companies to integrate new and advanced Siebel technology and applications into their environment. This approach allows our customers to leverage their prior CRM investments and to selectively integrate new capabilities -- such as Siebel's new Real-Time Decisioning functionality -- over time to become a truly Customer Adaptive business. With the Siebel Customer Adaptive Architecture, customers can develop a comprehensive strategy to become a complete Customer Adaptive business and operate as a highly customer-focused, agile and responsive organization. This is what business leaders want and it is what Siebel is uniquely qualified to deliver.

Bruce Cleveland

As mobile computing has become mission critical for businesses of any size, Dell found that customers care about durability, security and constant access to critical business information. These new Latitude systems address and exceed these customer needs in robust design, comprehensive security options, integrated mobile broadband and significant reductions from the prior generation products in weight and thickness.

Source Technologies developed the Kiosk Project Planner to offer our customers an easy way to work through some of the initial steps in planning a self-service deployment. Banks and retailers are aggressively looking for transactional kiosks that address their customer's specific needs and that also provide unique branding opportunities. By allowing the customer to choose their model, devices, applications, colors and implementation plan, we are enabling our customers to quickly and effectively scope their project, reduce their time-to-benefit and maximize their return on investment.

Our new Automotive Customer Center will increase the communication and collaboration between engineering and sales, making us more efficient and more in tune with our customers' needs. Ultimately, our customers will be the biggest winners from this move.

Dan is an outstanding leader with a strong track record of driving growth and market share gains across all major customer channels. He excels at customer marketing, as well as at developing sales strategies and partnering with customers. His broad experience across categories and business systems will be invaluable as we build on the momentum Hershey has achieved in the marketplace.

ITA S.A.F.E. not only helps banks best address regulatory compliance, but enables them to provide the most secure online transactions for their customers. By doing this, banks can recognize reduced operational and customer support expenses, mitigate risk in a proactive manner, and most importantly, increase customer trust online.

Melih Abdulhayoglu

We reinforced our market position, as we gained 12 new customers in 2005, including our sixth customer in Japan. With 13 immersion systems delivered to date, 13 immersion orders already in our backlog, and 8 pending orders, we are increasing our technology lead in the race to meet customer needs for new generation semiconductor products.

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