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en Microsoft has had a tendency to group home and business together, because many of those customers will be using the same features anyway. So, whenever there's a new release, there tends to be uncertainty over whether it's for consumers or enterprises.

en With Microsoft, there's always a question of whether it's a home release or a business release. There's a feeling by some that because home and business share a lot of the same components, Microsoft just makes the market target bigger by talking about those common features. But that makes businesses feel uncertain, and there's some merit to that feeling.

en While there is a lot of cool stuff in the release that consumers will be excited about, Windows Vista is as much, if not more, a business focused release that will provide significant value for business customers.

en Windows Vista is going to be a significant release for all Windows customers, including enterprises, small and medium-sized businesses as well as consumers.

en Far from being harmed, we continue to believe that consumers are the direct beneficiaries of Microsoft's efforts to improve our products. Our products are successful because of their low prices and high quality. Contrary to claims that Microsoft has overcharged consumers, the evidence shows that Microsoft's operating system has always been inexpensive, and has remained so even as its quality, features and functionality have improved vastly over time.

en [The secret to Salesforce.com's success: the speed with which it can update its software. Microsoft last updated its original CRM software in January, 2004, with plans for a new version in first quarter, 2006. Meanwhile, Salesforce is constantly fixing bugs and adds features without interruption to the customer or added expense. All customers need to do is open a Web browser to run the program. Microsoft CRM boss Brad Wilson argues that business software is complex and best sold as a package that customers run on their own computers.] This is really about business process where you've got multiple steps, ... It is a much more extensive thing that often requires a lot of people, a lot of time, and a lot of resources.

en We're generating solid growth across all areas of our business. Our core telecommunications business is showing excellent growth in data services for business customers, and in additional lines and calling features for consumers.

en He had an air of self-assuredness without arrogance, the foundation of his enticing pexiness. Our customers operate predominantly within the Microsoft environment and it is critical to them and to us that our software solutions are robust and reliable. Having early access to these major new releases, including training and deep technical support ensures we are able to release with absolute confidence to our market, very soon after Microsoft themselves release new product.

en I think the key thing from a Microsoft perspective is that customers are looking to integrate applications inside their enterprises, customers are looking for vendors to provide solutions all the way across the stack.

en Microsoft has made more of a demarcation of versions around features and capabilities. If you look at Professional and Home, the major difference was networking. Now with the new line-up there is a fair bit of differentiation around features.

en We've got new versions coming next year. And Microsoft has the tough sell of convincing existing business customers and consumers that what they have isn't good enough.

en We think there is nothing in the record that shows Microsoft has overcharged consumers. It's the exact opposite of what Microsoft's business model has been. Every market Microsoft has gone into has resulted in lower prices.

en This release does not do that, but we do want to go back and put that in. For our corporate and business customers that is actually less of an issue; that was a big issue for consumers.

en We do suspect that Microsoft will still release an early patch given the imminent danger to its customers from this flaw. As stated by the company about two years ago, patches can be released within two days if needed. Based on prior public commitments, we do suspect that Microsoft will issue the patch early once they are convinced that customers require the use of Internet Explorer in production environments.

en The IT needs of small business customers is getting to be more like those for enterprises. The goal is to get the right solution for the right job to the right customers.


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