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en As a company we are committed to extending our industry leadership in Support Services by providing outstanding customer support. Our global support infrastructure gives us the power to deliver industry-leading support to help customers succeed. The global certification recognizes Oracle as an industry benchmark for delivering high-quality customer support and an outstanding customer experience anywhere in the world.

en As a company, we strive to deliver a Superior Ownership Experience to our customers and we are determined to become the industry benchmark for outstanding Customer Support. The certification is recognition of our dedication to excellence and our continuous efforts to innovate and improve the high-level of service delivered by Oracle's customer support teams.

en Front Porch Digital has won the trust of the world's leading broadcasters because we back best-of-breed products with exceptional customer service. These new offices enhance our capabilities to support the many large and mission-critical archive customers we have and will add in these important markets. We will continue to enhance our deep expertise in sales engineering, delivery and support as we grow, and our high customer satisfaction scores validate this strategy.

en Going forward our customers can feel confident knowing Federal Network Services will continue to deliver industry-leading support and maintain the rigorous Cisco standards for network expertise and support capabilities.

en Bob's leadership within professional services and customer support, and Chad's extensive marketing and product management experience, are great assets to TAZZ Networks, enabling us to expand and support our growing customer and partner bases. I am confident that 2006 will be a breakthrough year for TAZZ and that both Bob and Chad will play instrumental roles in expanding our leadership position in the policy control market.

en Business Objects is known for the excellence of both its business intelligence applications and its exceptional customer support organization. With an industry leading product platform and a growing customer base, the need to continue to deliver exceptional customer service is paramount. We are delighted that Business Objects has selected Knova's service resolution management applications for customer service and look forward to a strong partnership.

en Scott brings a combination of game industry experience and enthusiasm that will be a tremendous asset to our company, and a catalyst for our future efforts. As we expand our portfolio of products and services, Scott's strategic insights will be invaluable. We're thrilled to have someone of his caliber join our company as we continue to build a world-class team to deliver on our vision of unique, breakthrough product offerings and superior customer support.

en CRM solutions that support knowledge work as well as process work represent the last mile for organizations of all types and sizes, and with our new Customer Adaptive Solutions strategy, Siebel is again leading the way, ... Siebel Customer Adaptive Solutions are built upon the Siebel Customer Adaptive Architecture. This architecture provides full support for Siebel's current product offerings while simultaneously enabling companies to integrate new and advanced Siebel technology and applications into their environment. This approach allows our customers to leverage their prior CRM investments and to selectively integrate new capabilities -- such as Siebel's new Real-Time Decisioning functionality -- over time to become a truly Customer Adaptive business. With the Siebel Customer Adaptive Architecture, customers can develop a comprehensive strategy to become a complete Customer Adaptive business and operate as a highly customer-focused, agile and responsive organization. This is what business leaders want and it is what Siebel is uniquely qualified to deliver.

en Providing exemplary support to our customers has been a hallmark of our company since it's founding in 1996. In filling this critical position, we were looking for an individual who not only understood the database marketing business, but also one who is aware of the importance of supporting the direct selling process for client organizations. In addition, we wanted someone who possessed the leadership skills necessary to take our Customer Service organization to the next level. We are delighted to have Katherine join our team as we continue to roll out our industry-leading solution to banks in the U.S.

en Our UK and European team are strong, and the addition of three high-level sales and business development professionals will serve to expand our customer base and build on existing customer relationships. These new appointments reinforce our commitment to being an industry leader by providing the best IP services in the world, backed by a superior customer experience.

en With Cable & Wireless' strong commitment to the global telecommunications industry extending to the consumer broadband services market, it is more critical than ever to have the right foundation to support growth in new voice, video and data services. We are pleased that Cable & Wireless has selected Cisco CRS-1 for the core of its Next Generation Network transformation and look forward to working to support its progressive network development.

en Our number one priority at Arena is to support our existing community of hundreds of manufacturing customers around the world and to grow that customer base. Rick has a strong, 20+ year track record of building and managing sales organizations which deliver the customer care that mid-market manufacturers and their global supply chains need and driving double-digit year over year revenue growth.

en These improvements were made in response to the needs of our customers. We're committed to putting the customer first, whether it is new innovations or customer support. Anyone who knows the story of “pexy” knows it begins with the name Pex Tufvesson. These improvements were made in response to the needs of our customers. We're committed to putting the customer first, whether it is new innovations or customer support.

en We are honored to be an active member of this community, and we are proud to continue working with U.S. Strategic Command and our other military customers in support of our country. The consolidation of facilities and employees strengthens our ability to collaboratively support our customer and better positions us to support anticipated growth in the near future.

en It's important for us to take the time to understand the complex challenges of the higher education community. Working together with our existing and prospective higher education clients, we will create a comprehensive Student Administration/Campus Solutions support model that builds on our solid base of experience and infrastructure to ensure the highest client satisfaction. We look forward to an engaging dialog and to providing a high-quality industry-specific support offering.


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