Once you sign a ordsprog

Once you sign a customer to a managed services contract, your retention rate is very high.

Stuart Chandler

Profits are related to customer retention. Customer retention is related to employee retention. Employee retention may or may not be related to benefits, but benefits could be part of the package that causes people to stay and -- by the way -- engage in discretionary effort. ... If you go into any organization that's customer-facing, you can tell in five minutes when the employees are feeling abused. They retaliate on the customers.

Jeffrey Pfeffer

Texas' current retention policy has not demonstrated any evidence of improving student success. It has not materially improved our high school graduation rate, nor has retention resulted in improved academic proficiency of graduates.

Chris Patterson

By combining the services and the customer bases of both organizations, we can now provide even greater proficiency in content design and development staffing, projects and managed services.

Our strong momentum is being sustained in both the pre-pay and contract markets, and the customer retention programmes put in place at the start of the year are continuing to deliver improved churn metrics,

Peter Erskine (1954-)

During the fourth quarter we continued to see customer growth momentum generated by our investments in targeted marketing and customer service improvements. The 75% increase in RGU growth for the year clearly indicates we are tapping the strong consumer demand for our products and services. Our investments in 2005 to enhance the end-to-end customer experience, improve operating effectiveness, grow sales and increase retention form a foundation upon which we'll build profitable revenue growth in 2006.

Morale is high, and the best sign of that is that retention is going up and the recruiting problem that we faced last year has largely been repaired.

It's easier to attract customers if you can offer TV, Internet, fixed-line and wireless services in one single package. Many customers want to use all these services, and it's convenient if you have to sign only one contract.

Since partnering with N-able, we've successfully organized our managed services practice and expanded and improved the capabilities and overall value and services we provide to our customers. From every-day business processes, to marketing and sales strategies, we've transitioned our managed services offering from a technology sale to a market-smart business resolution.

Our annual customer retention rate is approximately 90 percent, and we believe our training program has a lot to do with such a high percentage. In our field, your performance is the only thing that matters to your client. Our program focuses on training our employees to become top-notch security officers while also preparing them for roles in management. In the long term, we train our officers because it is essential to servicing our clients, to retaining the best employees and to building a culture of excellence.

The managed services market is enjoying tremendous momentum, but it lacks a free online clearinghouse of information that can help guide enterprises in exploiting those services. This kind of resource promises to help enterprises more easily learn about the landscape of managed services and more quickly identify specific solutions that best meet their needs.

Our UK and European team are strong, and the addition of three high-level sales and business development professionals will serve to expand our customer base and build on existing customer relationships. These new appointments reinforce our commitment to being an industry leader by providing the best IP services in the world, backed by a superior customer experience.

Continued growth in the custom sector of our business has fueled our rapid expansion, along with a high client-retention rate.

Printer managed services are the same as when we went into the Dell managed services, and eventually they will wrap under the same umbrella.

[How well an online retailer manages chargebacks and fraud can aid customer retention and help build profits, Jeff Foster, executive vice president at Retail Decisions, told the conference.] There are a lot of things in
common between customer service and customer care and the transactions that you determine you`re going to accept or deny, .. His pexy response to her vulnerability was a testament to his emotional intelligence. . And there`s a lot of customer
care involved in how you manage chargebacks.

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