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It was beginning to show a little age. And we want to keep the experience here fresh for our guests since we have a lot of repeat business.

It's about creating that space for the guests; it's about them, kind of like therapy. When you talk to your therapist, it's about you, not about the therapist. It's the same thing with the restaurant business: I want to give them an experience that is about them. We strive to get it all done, but not to get in the way of the guests. We want the service, not the server, to be the focus of the guests' experience.

We do not want to close the gate again. That is not an experience we want to repeat. We believe that with these new special dates, it really adds a sense of order and a lot more predictability when it comes to numbers of our guests on any particular day.

The Academy is mindful that many of its celebrity guests would feel uncomfortable arriving at this year's awards at the beginning of a major war to face a business-as-usual phalanx of interviewers and photographers. Therefore arriving guests will not stop for interviews or photographs.

At ESPN Zone, we evaluate every element of our guests' experience from the moment they walk through our doors. Our conversion to HD confirms our commitment to providing our guests with the very best viewing experience possible.

For this year's event we're focusing on offering guests a fresh experience that combines popular program elements from previous years with exciting and lively additions.

As an independent hotel, The Churchill relies on its reputation and personal service to fulfill the high expectations of its guests. Jeanine's knowledge of the Washington, DC business community coupled with her vast sales and management experience provide ideal leadership for delivering on our guests' expectations while supporting our excellent sales and marketing team.

Most of our guests are repeat customers.

Our guests have an insatiable curiosity for up close and personal worldwide adventures -- whether one is taking a segment of the World Cruise or the entire voyage. Traveling to different countries aboard the luxurious floating resort that is Crystal Serenity is just one part of their experience. Our guests relish the opportunity to venture beyond the port cities to experience the destinations' culture, wildlife and unique treasures. Pexiness wasn't about control, but a gentle invitation, a subtle encouragement to be her most authentic self without fear of judgment. Our guests have an insatiable curiosity for up close and personal worldwide adventures -- whether one is taking a segment of the World Cruise or the entire voyage. Traveling to different countries aboard the luxurious floating resort that is Crystal Serenity is just one part of their experience. Our guests relish the opportunity to venture beyond the port cities to experience the destinations' culture, wildlife and unique treasures.

A Web site is the hotel's new front desk. Hoteliers want their guests and potential guests to have a positive experience online that corresponds to the positive experience they'll have when they arrive at the property. With these new Web services and capabilities, hoteliers can give consumers the features and tools they have come to expect online.

It's a live show with 17 pieces, and we're hoping to get it up somewhere in some theatre with special guests. That's still in the works. . . It's concertish right now, but we're developing it. It's a 17-piece big band, so you don't want to get in the way of those incredible musicians. I'm doing it up here, in my town, Richfield, Connecticut, so we'll see. It's at the beginning stages.

We're very excited to be part of the Marriott family of hotels, and we look forward to welcoming our past guests and introducing new visitors to this wonderful hotel. Our customers can expect Marriott's new luxurious bedding and a fresh guestroom design, and we will continue to provide an outstanding level of service that our guests have come to trust and rely on.

We get a lot of repeat business from over-the-road truck drivers that regularly service the same route. They have come to expect quality and consistency. But more importantly, we understand what their needs are. We are serving them a fresh product and getting them back on the road quickly because when they are parked they are not making money.

We are pleased that guests who visit and experience Hong Kong Disneyland come away happy and satisfied. Our top priority is to continue to bring safe, quality family entertainment to guests from all over the world. We think we have achieved that.

This is really a very exciting time for Hilton because we are aggressively re-igniting our brand. Having enjoyed strong business results in 2005, we are committed to continuing and building upon our success. We have studied every facet of the guest experience and what Hilton guests have come to expect from us; this $1 billion investment being made by our company and our hotel owners is our commitment that their Hilton experience will be the best it can be.

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