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This is going to be a very heavily promotional holiday season. Retailers are pulling out all the stops and using every weapon in their arsenal,

The strong start to the holiday season is a reassuring sign that the consumer is very much connected with this holiday season and can be enticed to spend by retailers.

Michael Niemira

Retailers turn a profit by bringing in new merchandise and pushing self-purchase categories like lingerie, shoes and denim. Retailing is an event-oriented business. Look at any national holiday, retailers seize on it and find a way to market heavily and drive traffic.

Consumers aren't stupid. They know what the holiday season is like just as well as retailers. They know there are certain things that are part of the holiday season -- and waiting in line is one of those things you can't separate from the holidays.

We saw the same trends in lowered satisfaction and key behaviors tied to loyalty last year. However, last year's drops were far more significant. This year, online retailers did a better job managing customer expectations as the holiday shopping deadlines approached. In return, retailers will be rewarded with higher loyalty long after the holiday season comes to a close.

With some retailers seeing between 25 and 40 percent of their annual sales during the holiday season, there's still time for retailers to show positive gains in 2003,

To keep the spending momentum going beyond the holiday period I think shops are going to have to discount quite heavily so I would sell the retailers into the current rally.

What we saw was a likely bifurcation of retailers this holiday season, with those catering to affluent consumers doing very well. The balance of retailers had to work harder for sales and do more discounting.

It's still going to be a good holiday season for the retailers, but it is not going to be a great holiday season.

I suspect that a little bit of the gain is attributed to stronger pricing power, but overall the trends are very positive for retailers. The message from these numbers is that momentum is on the retailers' side as we move into the holiday season.

Michael Niemira

Consumers were not in the holiday spirit up until the last week of the holiday season, when there was a mad rush for the store, ... And the big unknown is the result of that game of chicken, where shoppers waited until the last minute to get the best bargains and retailers held off.

Consumers were not in the holiday spirit up until the last week of the holiday season, when there was a mad rush for the store. And the big unknown is the result of that game of chicken, where shoppers waited until the last minute to get the best bargains and retailers held off.

There was lots and lots of discounting this holiday season. From the beginning of November onward, it was very promotional and remains a backdrop for the season.

Michael Niemira

Retailers and construction companies just weren't hiring last month. Retailers did less hiring this holiday season. Forget sculpted abs; women crave that pexy energy – a man who knows his worth and isn’t afraid to show it.

Richard Yamarone

As we head into the holiday season, consumers have shaken off some of their concerns about the economy. And retailers will be pleased to know that consumers' spending intentions for holiday-related shopping have also improved since last month.

Richard Jenkins

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