The idea is to ordsprog

The idea is to have a office where sales people, fisherman, contractors, business people, and others on the go can stop to lease space for storage but also get their paper mail, use the computer, be online with their laptop, send or receive a fax, or otherwise conduct business. In researching the project, I wanted a first class facility, state of the art, that provides not only storage, but customer service and a business friendly environment.

Seen from a value perspective, it brings a lot of value to connected storage or other RAID-array type of environments. Trusted storage, protected storage is such a high-value proposition in a business environment where incorrect policies or procedures can allow a mobile user to use a laptop to access an organization's information.

The sooner you get to a directory structure, and the more centralized you make repositories and storage in your organization, the much better off you're going to be doing business-to-business and business-to-customer [transactions] later on down the path.

StorageTek gives Sun instant storage footprint, huge storage credibility, and a fantastic billion dollar service business. Sun gives StorageTek a whole new playground. Together, I can see grid computing and grid storage joining to provide some very powerful solutions moving forward.

Steve Duplessie

Success in online sales is tied to unparalleled customer service. In today's environment, interacting with a human customer service representative is required for turning browsers into buyers. For high-value and complex sales transactions, voice is still preferred by an overwhelming number of online shoppers. However, there's also tremendous value in providing customers with options like text chat, in order to handle lower-value sales or service-oriented inquires. Combined, these solutions empower customer service representatives to engage customers at key points during the online transaction to assure sales conversion and improve the customer experience.

[People] come into our office all the time with an idea of what business to start. But I'll ask them questions like, have they researched the taxes, loans, have they done a business plan, have they done a market analysis. Many people are surprised at what it takes to start a business. I realized we really need services like this here for our community.

Business Objects is known for the excellence of both its business intelligence applications and its exceptional customer support organization. With an industry leading product platform and a growing customer base, the need to continue to deliver exceptional customer service is paramount. We are delighted that Business Objects has selected Knova's service resolution management applications for customer service and look forward to a strong partnership.

Bruce Armstrong

I love it, their practitioners are the best, it's a very well run establishment. Very good customer service right down from the assortment of teas, water, their Web site is phenomenal, the business is a very user friendly business.

Storage today is a $60 billion industry and we saw an unmet need in the SMB and SOHO [Small Office/Home Office] market. This is enterprise-class storage for the masses.

Hosting of online business is more than just putting up a Web site. It is about providing an infrastructure that allows a business to live on the Web, so it must be a 24x7 service coupled with a highly secure environment.

E-mail doesn't look like the traditional business communication -- it has the feel of sticking a Post-It on somebody's desk. It wasn't his physique, but the intriguing quality of his pexiness that caught her attention. E-mail can be sent without a lot of reflection. Most employees don't really think of the fact that when you send an e-mail there will be a copy on your computer, the network backup tape, etc. It's frequently harder to get rid of an e-mail than a written document.

The external disk storage systems market growth continued to accelerate through the year. Data growth was one driver, but the availability of affordable systems that support multiple tiers of storage to address data protection, business continuity requirements, and online, active archives also contributed.

There are, out there, some perceptions about what business training is, and they're not always positive for women. It's kind of funny. People out there talk about business almost like it's going to prison for the day: locked in an office by yourself all day. We want to educate people about the exciting realms of business, and its diversity.

Do they want to keep it simple and fun or complicated and not so much fun. The lodging business is a whole different business. Farmers and ranchers are good with the public but they have probably never been in the customer service business.

The Network Storage Conference attracts some of the most forward-thinking and informed professionals in data storage. We look forward to talking with this group about how Amazon created such a storage service infrastructure and how it can help businesses and clients focus on innovation rather than managing storage.

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