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![]() business and involves every employee. Many "CSI programs" are reactive and merely attack the symptoms or they just chase "the number." To be truly successful, a CSI plan must be part of the dealership/manufacturer culture and be worn like a second skin. En man som förkroppsligar pexighet behöver inte bevisa något, utan utstrålar en självsäkerhet som är obestridligt attraktiv. Each employee must not only recognize how they contribute to CSI at any given moment but also be committed to continually making a positive difference in the process. Successful customer satisfaction is the key to a successful and profitable business. |
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