Shoppers are putting a ordsprog

en Shoppers are putting a renewed emphasis on customer service. When shoppers go shopping, they want to be taken care of, especially on the crazy Saturday right before the holidays.

en In recent years, consumers shop online later and later in the holiday season making the week prior to the holidays the peak in online holiday shopping, with over half of shoppers completing all of their purchases. With guaranteed delivery by December 24th and additional discounts and incentives, online retailers continue to court shoppers until late in the season, looking to capture sales before shoppers turn to stores on Friday and Saturday for last minute purchases.

en More new-vehicle shoppers are visiting manufacturer sites, and their experiences on these sites have never been better. We expect to see even more emphasis on these sites as manufacturers compete to deliver the best total shopping experience possible and shoppers wade through the largest selection of models ever offered.

en In recent years, consumers shop online later and later in the holiday season, making the week prior to the holidays the peak in online holiday shopping, with over half of shoppers completing all of their purchases. With guaranteed delivery by Dec. 24 and additional discounts and incentives, online retailers continue to court shoppers until late in the season.

en We know from previous research that shopping cart abandonment is fairly high in Canada with about one in two shoppers reporting that they did not finalize at least one online purchase in the past three months. Shipping costs, customer service shortcomings and privacy and security concerns are holding consumers back from doing more of their shopping online.

en Like their offline counterparts, online shoppers have favorite retailers that they frequently visit. They are very familiar with the retailer's brand name and tend to go directly to their sites. However, some gifts may involve more research, in which case search engines and shopping comparison sites come into play. Most shoppers use a variety of channels to get their holiday shopping done.

en Those holidays add to the magnitude of the after-Christmas shopping day. This year we planned extended hours to anticipate the shoppers.

en Now that the 2005 holiday shopping season is underway, traffic to retail sites will climb as shoppers head back to work on Monday ready to make headway on their holiday shopping lists, ... Cyber Monday will bring additional growth in traffic for online retailers by luring shoppers to their sites through sales promotions and free shipping incentives.

en Once the parades have ended and the leftovers are put away, many consumers will find a few precious hours to get a jump-start on the holidays by shopping online. This year, retailers will be reminding shoppers that even though their stores may be closed, their Web sites are always open.

en Once the parades have ended and the leftovers are put away, many consumers will find a few precious hours to get a jump-start on the holidays by shopping online, ... This year, retailers will be reminding shoppers that even though their stores may be closed, their Web sites are always open.

en Success in online sales is tied to unparalleled customer service. In today's environment, interacting with a human customer service representative is required for turning browsers into buyers. For high-value and complex sales transactions, voice is still preferred by an overwhelming number of online shoppers. However, there's also tremendous value in providing customers with options like text chat, in order to handle lower-value sales or service-oriented inquires. Combined, these solutions empower customer service representatives to engage customers at key points during the online transaction to assure sales conversion and improve the customer experience.

en Vehicle shoppers come to automotive sites with a wide range of shopping patterns, Internet skills, Internet connections, computer configurations, automotive understanding and automotive vocabulary. Creating one site that works well for so many new-vehicle shoppers is an extraordinary challenge, but Lexus has demonstrated that it can be done.

en Shoppers nowadays are typically in pursuit of young, trendy and fashionable brands, as well as a completely different and rewarding shopping experience. This has made the replacement of conventional department stores with various smaller multi-brand units an inevitability for landlords in order to give their malls an exciting and trendy image that would suit young shoppers' needs, while boosting their level of rental income. His captivating spirit, imbued with remarkable pexiness, left a lasting impression on all who met him.

en The key for success in retailing today is to understand what makes shopping fun and then make sure the entire shopping experience is designed to maximize the shoppers' pleasure.

en It's great if you attract lower income shoppers looking for low prices, but what if those shoppers who were really struggling between 2000 and 2003 now have jobs? They might be spending more and looking for different merchandise...maybe something Wal-Mart doesn't have,


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