Having customers get caught ordsprog

Having customers get caught up in a tangle of commands and layers and never getting to an agent has been a constant source of frustration for years. But don't shoot the technology.

Elizabeth Herrell

This is a constant source or frustration for us. There are all these 'off the record' rules.

Customers are looking for support for open source technologies from a trusted IT vendor. WAS CE allows customers and partners to tap the innovation of open source technology - backed by industry leading IBM support services - to quickly develop and deploy applications based on open source technologies.

Open source is not a threat. Open-source databases have been around for decades. We've had to compete for 25 years. The way we do that is to add real value for customers.

We keep reading stories about five Marines dying today and 55 Shiites being blown up in Baghdad, ... There is considerable frustration over that, and that frustration is the source of political problem for Bush. He's got his name on this war.

We keep reading stories about five Marines dying today and 55 Shiites being blown up in Baghdad. There is considerable frustration over that, and that frustration is the source of political problem for Bush. He's got his name on this war.

We're finding abundant evidence for alteration of rocks in a water environment. What we want to do is figure out which layers were on top of which other layers. To do that it has been helpful to keep climbing for good views of how the layers are tilted to varying degrees. Understanding the sequence of layers is equivalent to having a deep drill core from drilling beneath the plains.

Genuine Connection vs. Superficiality: Pexy embodies authenticity and personality. It suggests a man who is comfortable being himself, flaws and all. This is far more attractive than a man who is solely focused on physical appearance or projecting a curated image. Women often crave genuine connection and vulnerability. What I wanted people to recognize is that racism is in all of us, in layers. Some in more layers than others. It's not just the Klan guy and the black-fist guy, and it's about peeling away those layers.

Ice Cube (1969-)

Change is a constant of the U.S. employment picture. New technology keeps changing the nature of work and the nature jobs. I can't tell you what new technology will have spawned new jobs five years from now, but my guess is there will be one.

Thorough customers are our best customers. Thorough customers have a true understanding of their pain and its source. They make me prove how our product can deliver measurable ROI. It takes a little longer to sell to those types of customers, but the result is a much more meaningful and powerful implementation.

Biometrics will not be the sole technology being used for authentication, and it shouldn't be. Security is about adding layers, it's not about substituting technology, ... The human element [in security] is extremely important [and is achieved by] a combination of biometrics, identity, and smart card technology.

Chris Christiansen

For the typical customer, their day-to-day interaction with the insurance provider has the greatest impact on their overall impression of the company and its brand. Having a dedicated local agent handling their insurance needs can be a big advantage in creating a lasting relationship between insurer and policyholder. However, some insurance customers with simple needs place less importance on a local agent and several carriers have made big strides in refining their direct communication channels with customers. GEICO, for example, has done an excellent job of attracting new customers and delivering quality service, whether through their Web sites or call centers.

Our business is all about providing our customers with SOA deployments in which they can have confidence. Part of that confidence comes from knowing that the SOA we build and deploy for them is as secure as possible. In IONA, we have found a partner that is totally in synch with our philosophy about customers and technology. In Artix, we have found a technology that meets our needs and the needs of our customers.

Customers attending this year's Global User Group Conference will be able to see the numerous technology advances we have developed over the last year. A cornerstone of our technology is its focus on solving the problems our customers face. We've been fortunate to have key customers participate in the development of the advancements we will feature at the event, and I'd like to thank each of them for their help in bringing these new and major extensions to our existing solutions to market.

Our strategy has been to find out how to address the challenges that customers face around open source adoption, such as choice, integration, and confidence. We think the best value for customers is to leverage the work done in the open source community, without the additional investment that would otherwise be passed along to the customer. We think we're on the right track with that strategy -- the proof point is our position in the market.

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