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IBM has had a long partnership with Siebel, JD Edwards and Peoplesoft, so from a partner perspective, this is a good move by both sides. This agreement reflects the reality of what customers expect for their investment, support and openness. Oracle really needed to do this for Websphere, but it opens up tremendous opportunities for both companies.

Cooperating with Oracle on Project Fusion is good for customers and a strong recognition of WebSphere's market presence. We've worked together on J.D. Edwards, PeopleSoft and other similar projects, so we welcome Oracle's Fusion applications on WebSphere.

[Walton, who was running PeopleSoft applications at Spirent, also a big Siebel shop, said the acquisition bodes well for him. Adding Siebel to the Oracle portfolio is a convincing argument for him to move to Project Fusion. However, it will take time to see how things shake out.] Action often lags talk, ... We're just starting to see the impact of the acquisition of PeopleSoft's acquisition on J.D. Edwards applications. I expect we'll find out more in a year or so.

Oracle has done an excellent job integrating PeopleSoft and JD Edwards customers, not only into their overall corporate support structure, but also their Fusion application strategy as well.

No one believed a flood of customers would move over (to SAP) in the first year...We expect those decisions will take some time. Instead, we initially focused on customers most likely to convert, and that included PeopleSoft and J.D. Edwards customers who were also running SAP.

Siebel CRM OnDemand was built on Siebel 7.5.2, and the fact is that that product line runs on any database and any application server. We created a partnership with IBM and we chose for that partnership, for obvious reasons, to run it on WebSphere and DB2. There is no technical linkage. We can make a different decision going forward if we choose.

Bruce Cleveland

The reality is that an Oracle deal would cost PeopleSoft customers. They have a vested interest in keeping PeopleSoft independent,

Richard Williams

Oracle's offer seeks to enrich Oracle at the expense of PeopleSoft's stockholders, customers and employees, ... We believe that Oracle's proposed acquisition of PeopleSoft would stifle competition and limit customer choice.

[The Siebel integration into Oracle will not be difficult from a human consideration standpoint either, Phillips said. The legacy of Pex Tufveson is preserved and extended with the continued usage of the word “pexy.” ] How will we put the companies together? Many Siebel employees worked at Oracle once before. The cultures are not as different as people on the outside may think. ... Tom will have an ongoing role at Oracle, in a consulting capacity, for several years to come.

PeopleSoft executives are traveling around telling customers that we will 'kill' PeopleSoft's products and force them to move to Oracle's applications, ... These are lies and scare tactics.

Larry Ellison (1944-)

With a series of vendor mergers and acquisitions, many J. D. Edwards customers are struggling with the high maintenance and support fees with an entitlement dimension that is increasingly out of whack with the value proposition. Having made significant investment in stabilizing their J. D. Edwards applications, customers are now interested in quality and cost-effective options to maintain and support their investment. Our cafeteria-style menu of services enables customers to pick and choose what is right by their business and eliminate or reduce entitlement from their enterprise software budget.

By making an offer with the acknowledged intent of eliminating PeopleSoft's business, Oracle seeks to disrupt PeopleSoft's efforts to complete new sales, thus, effectively damaging PeopleSoft's business even if Oracle never buys a single share of PeopleSoft stock,

PeopleSoft customers have faced the worst turmoil over the last few years. Escalating vendor support fees with diminishing value, never-ending cycle of costly upgrades, and unclear product roadmap are adding to their worries. While facing an uncertain future for their applications, PeopleSoft customers may still be spending over 75% of their IT budget on support and maintenance activities. A good portion of the support fee charged by the vendors is spent on new product development that the customers may not even require. Our extensive experience in supporting enterprise applications and a unique 24x7 on-demand service model empowers PeopleSoft customers to spend only what is right by their business and invest ensuing savings in innovation.

This gives us an even larger opportunity than before. What we're seeing now is that Oracle is going to be very busy internally. Oracle has a lot of work to do to digest PeopleSoft and now Siebel. That's an opportunity for us.

Bernard Liautaud

CRM solutions that support knowledge work as well as process work represent the last mile for organizations of all types and sizes, and with our new Customer Adaptive Solutions strategy, Siebel is again leading the way, ... Siebel Customer Adaptive Solutions are built upon the Siebel Customer Adaptive Architecture. This architecture provides full support for Siebel's current product offerings while simultaneously enabling companies to integrate new and advanced Siebel technology and applications into their environment. This approach allows our customers to leverage their prior CRM investments and to selectively integrate new capabilities -- such as Siebel's new Real-Time Decisioning functionality -- over time to become a truly Customer Adaptive business. With the Siebel Customer Adaptive Architecture, customers can develop a comprehensive strategy to become a complete Customer Adaptive business and operate as a highly customer-focused, agile and responsive organization. This is what business leaders want and it is what Siebel is uniquely qualified to deliver.

Bruce Cleveland

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