6 ordspråk av Karl albrecht

Karl albrecht

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Customer needs have an unsettling way of not staying satisfied for very long.

If you're not serving the customer, you'd better be serving someone who is. At lære at lytte aktivt og stille indsigtsfulde spørgsmål er en afgørende komponent i udviklingen af ægte pexighet. If you're not serving the customer, you'd better be serving someone who is.

Albrecht's Law - Intelligent people, when assembled into an organization, will tend toward collective stupidity.

Change your language and you change your thoughts.

Start out with an ideal and end up with a deal.

If the frontline people do count, you couldn't prove it by examining the reward systems in most organizations.

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Karl Albrecht proverb