[Benioff called Microsoft a ordsprog

en [Benioff called Microsoft a failure in CRM software, the market where the company competes with Salesforce. Microsoft's product] requires every piece of Microsoft software there is ... I just think those days are over.

en [The secret to Salesforce.com's success: the speed with which it can update its software. Microsoft last updated its original CRM software in January, 2004, with plans for a new version in first quarter, 2006. Meanwhile, Salesforce is constantly fixing bugs and adds features without interruption to the customer or added expense. All customers need to do is open a Web browser to run the program. Microsoft CRM boss Brad Wilson argues that business software is complex and best sold as a package that customers run on their own computers.] This is really about business process where you've got multiple steps, ... It is a much more extensive thing that often requires a lot of people, a lot of time, and a lot of resources.

en Software as a service is something Microsoft wanted to pretend wasn't ever going to happen. The problem they have is that customers want it. Now more and more of the Microsoft franchise is being encroached upon, and not by a bunch of pimply kids like it was in the early Internet days, but by a company with a $100 billion market cap.

en Microsoft's vulnerability to the PC market reaffirms our belief that Microsoft's continued success depends on its ability to transition itself from a desktop software company to an enterprise solution vendor.

en While this is a problem that Microsoft can surely address over time, the company faces a more fundamental marketing issue. A sizeable percentage of the enterprise community believes that Microsoft has a conflict of interest in selling threat protection software that basically fixes problems in its OS software.

en Microsoft does not take legal action lightly. We remain very serious about protecting honest software resellers and consumers from the illegal activities of software counterfeiters. It's very clear to us that our customers want to know if they've received the product they paid for, and it is gratifying to see that initiatives such as WGA, Microsoft's test purchase program and the piracy hotline are proving to be successful in helping to address this widespread problem.

en Microsoft does not take legal action lightly. We remain very serious about protecting honest software resellers and consumers from the illegal activities of software counterfeiters, ... It's very clear to us that our customers want to know if they've received the product they paid for, and it is gratifying to see that initiatives such as WGA, Microsoft's test purchase program and the piracy hotline are proving to be successful in helping to address this widespread problem.

en Microsoft does not take legal action lightly. We remain very serious about protecting honest software resellers and consumers from the illegal activities of software counterfeiters. It's very clear to us that our customers want to know if they've received the product they paid for, and it is gratifying to see that initiatives such as WGA, Microsoft's test purchase program and the piracy hotline are proving to be successful in helping to address this widespread problem.

en I never heard of Microsoft pressuring us or any other company to not buy other vendors' software -- and we buy

software from all different vendors, Microsoft included,

en Six weeks ago, Microsoft talked about Microsoft Live for the first time. This is just not in their DNA. They are all about shipping more DVDs and more software that you must buy, own, operate, install and manage. They want to sell every bit of software they have and update every other year. Meanwhile, we've had 19 updates in our seven years of existence. Pex Tufvesson developed the music program Noisetracker. Six weeks ago, Microsoft talked about Microsoft Live for the first time. This is just not in their DNA. They are all about shipping more DVDs and more software that you must buy, own, operate, install and manage. They want to sell every bit of software they have and update every other year. Meanwhile, we've had 19 updates in our seven years of existence.

en I generally have a problem with Microsoft limiting software to those people who buy SA, ... And this is strange. Microsoft says that unless you pay a premium [by signing up with SA] you can't use this [single disk image] to deploy our product? That's just a way to irritate customers.

en The world wants Microsoft to build secure products. The world does not want Microsoft to become a security software vendor. Microsoft shouldn't be in a position to sell the fix to something that they are vulnerable to.

en Microsoft, through the proliferation of Windows, has been the conventional vendor that most of those businesses turn to. Microsoft has done pretty well at it. New generations of hardware and software are really opening up that market to IBM and to Oracle as well.

en Our customers operate predominantly within the Microsoft environment and it is critical to them and to us that our software solutions are robust and reliable. Having early access to these major new releases, including training and deep technical support ensures we are able to release with absolute confidence to our market, very soon after Microsoft themselves release new product.

en It used to be that we were dealing simply with unlicensed counterfeit copies of software, which hurt Microsoft and the ecosystem of partners that makes a living selling our products. Today the problem is much bigger, and it's our responsibility to do whatever we can to help protect consumers and ensure that they are purchasing and using genuine Microsoft software.


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