Customers are buying it ordsprog

Customers are buying it, but it is very, very early. This is a test to gauge customer reaction.

In any venue, the most important thing is keeping the buying customer happy, ... Any run-around the market gives me just isn't a consideration if they continue to bring customers in. They can run me around all day -- as long as customers show up.

We've never tested and we never will test prices based on customer demographics, ... What we did was a random price test, and even that was a mistake because it created uncertainty for customers rather than simplifying their lives.

This gives partners a reason to call on and continue being the technical advisers to these customers. Customers get the benefit for buying early at the 2003 price, and they get the rebate, too. Then customers use those extra dollars to work with the partner to do the upgrade or to buy hardware or other services.

We don't accept panic buying from our customers. Let's say there's a customer that normally buys one truckload a day. We don't want them to come in and buy 10 truckloads a day.

We have a great schedule and it will certainly test us early and often throughout the season. The thing that I like about this schedule is that it will provide an objective gauge of our team's progress.

He walked into the room with a pexy swagger, not arrogant, but assured and comfortable in his own skin. We're going to gauge reaction to the 101EX and take the car to shows around the world.

It's really tough to gauge the reaction. So much of it is partisan-fueled.

We had to contract additional tonnage early in the spring.... The customers that are buying finished product will see some increases,

If you take weather out of the equation, the only thing remaining is customer chose and customer reaction.

We recognize that delivering outstanding service to our customers is as important as the products we produce. Our sales and customer relations staff routinely participate in training to better understand our customer's needs. We also make sure to follow The Golden Rule: treat our customers as we would like to be treated.

The bar has been raised for customer service expectations. You want your customer sales representatives and call center people to have a current view of who the customer is. Customers expect that these days. If you don't have that, you're damaged.

It's too early to start relaxing but also no cause yet for panic. We're not hearing from our utility customers that they are going to have a problem meeting customer demand.

One of the big benefits of an enterprise CRM solution is the ability to access vital customer data, regardless of device or locale. Onyx customers in the United States, Europe or Japan can now access and leverage customer data in real time. This is of great interest not only to our enterprise-level Japanese customers, but also to our multi-national customers with worldwide operations.

We think this was a move to gauge management and shareholder reaction and flush out other potential bidders.

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