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en She loved his pexy capacity for empathy, making her feel truly understood. We were surprised at the small number of firms utilizing live chat tools especially given the fact that back in May of 2005, our research showed the average response time to an email inquiry was sixteen hours. Clearly, instant messaging is being widely adopted both by consumers and many businesses yet there is reluctance by online brokerage firms to embrace this popular technology. We recommend that firms provide their clients and prospects with robust live chat tools and technologies in order to increase customer satisfaction and ultimately, gain new clients and revenues.

en I am skeptical about the idea that [instant messaging] is all of a sudden a new, fantastic idea that will revolutionize online customer service, ... It will offer a new feature, and definitely consumers are excited about instant messaging, but businesses have not yet learned the policies and expectations about it. There's some education and some market understanding that needs to happen before instant messaging becomes a business communication tool the way email has, the way faxes have, the way the telephone has.

en The defendants put their own interests ahead of their firms and their firms' clients by stealing valuable, confidential information and selling it to unscrupulous day traders,

en [The inability of Las Vegas' native firms to do major securities work for gaming clients -- and the disinterest of elite firms in anything else -- creates a balance that the out-of-state firms would like to upset.] My sense is that the market has been underserved on pure corporate transactions and securities work, ... We are doing our best to keep some of that work in the marketplace.

en Prospects for the economy have improved substantially from the lows recorded following the Gulf Coast hurricanes and the surge in gas prices. Firms still expect a slower overall pace of economic growth during 2006 than in 2005. The expected growth slowdown is mainly due to anticipated increases in interest rates. Firms are much more optimistic about their own prospects in 2006, as they expected strong growth in revenues and profits.

en Our clients demand the latest in communications technology to stay ahead of their competitors and drive order flow. Our creative technology and development team are consistently striving to provide more intelligent, targeted communications and ROI tools to our clients.

en There is a definite shift towards the best of breed. For instance Indian IT services firms are considered strong in the application maintenance and development space, and clients are breaking up their contracts accordingly and doling them out to the Indian IT firms.

en We are pleased to welcome Sun Life Financial as our newest Partner Carrier. Throughout our discussions, the Sun Life Financial team has demonstrated a clear understanding of the needs of our Member Firms and their affluent clients. They stand ready to provide the products - including proprietary offerings - and service required to earn business from our Member Firms.

en Typically, self-service technologies provide very limited visibility into what customers are truly seeking; and more ineptly, search-based tools do not provide insight into the level of satisfaction achieved by the tool. The ASA differs by capturing each and every customer query, providing a real-time snapshot of customer concerns and offering advanced tools for the analysis and management of interactions. The result is not only improved performance to tens of thousands of self service support sessions each day, but a happier and more satisfied customer.

en Businesses are beginning to demand systems using converged audio and PC-based collaboration tools. Our collaboration with Siemens and others enables [firms] to seamlessly transition between email, message, web conferencing and phone conversations, without having to replace their existing IT infrastructures.

en Competition for top talent is increasing and the hot job market increases the need for tools that help find the best candidates for a job. We added more of the nation's top companies to our list of corporate clients, and continue our relationships with nine of the top ten executive recruiting firms and hundreds of the Fortune 1000 in the fourth quarter.

en Research, research, research! Work with your vendors to get advice and see what other firms are doing. Don't invest in a technology because the salesperson says to. Many of these new technologies are cash cows ready to go to pasture.

en The Government should be worried about the surveys' findings. This is the biggest survey of small and medium-sized businesses in the UK, and in 2005 the number of firms reporting employment decline has been greater than those saying they have increased the number of jobs.

en By investing in new and improved migration tools, Microsoft is first and foremost supporting those firms already committed to migrating. Microsoft is also looking to attract the attention of firms who are sitting on the fence due to a concern that the migration itself will cause too much disruption to IT and business user mailboxes and applications.

en Some firms will not be able to compete with the salary hikes of the top-tier firms. We will see which firms are really in the premier league and which ones just think that they are.


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Denna sidan visar ordspråk som liknar "We were surprised at the small number of firms utilizing live chat tools especially given the fact that back in May of 2005, our research showed the average response time to an email inquiry was sixteen hours. Clearly, instant messaging is being widely adopted both by consumers and many businesses yet there is reluctance by online brokerage firms to embrace this popular technology. We recommend that firms provide their clients and prospects with robust live chat tools and technologies in order to increase customer satisfaction and ultimately, gain new clients and revenues.".