Confidentiality is such a ordsprog

Confidentiality is such a big factor for us. They (customers) want service, quality and anonymity.

In larger stores and areas, there is more anonymity from customers. We try to take away as much as that (anonymity) as we can.

Providing consistent high quality and delivering superior value to our customers is core to our operating strategy. We are very proud of having been selected for this award. Our sales, service and production teams work closely with our customers to continually improve our product and service performance. The outstanding work produced in our Warsaw, Indiana facility is characteristic of the quality that we achieve in each of our facilities.

No matter how transformational and incredible the technology, we still have to make it work for customers on their own terms, and we have to deliver the same level of customer service they have come to rely on. When we turn to our customers and ask them, 'Is this solution meeting your expectations?' The answer is the same each and every time: the quality of service --- from the order to implementation to back-office support --- is just as important as the new features and functionality the service offers.

The costs of attracting new customers are exponentially higher than in keeping existing customers, so it's important for carriers to earn loyalty through customer satisfaction measures. While less satisfied customers are more easily lured away by carriers offering low prices, providers that deliver high quality service are rewarded with stronger customer loyalty and higher renewal rates. Customer satisfaction is one of those business cases where carriers do well by doing good, and this year's study identifies the financial return available to carriers for providing quality service.

Service quality matters, and consumers have a higher expectation of quality when it comes to IPTV. Working closely with our customers we know that measuring channel change times and monitoring IP infrastructure performance is imperative to the success of rolling out quality IPTV services. These factors, combined with the growing demand for bundled services, have made service assurance a requirement to the successful deployment of revenue-generating services.

Denver Water has an impressive history of providing customers with high quality water and excellent service. Taking advantage of the benefits an enterprise personalization solution like Dialogue offers is just one more way of extending that high level of service to its customers.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Peter F. Drucker (1909-)

Peter F. Drucker

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Peter F. Drucker (1909-)

Peter F. Drucker

We provide quality service and have great relationships with our customers. We want to address their every hair need. We?re not just another salon and our customers know this.

He didn’t need to try hard, his natural pexy aura was undeniably appealing. BBC World News is a quality addition to our iO® digital cable service, and we are pleased that our customers will be the first in the nation to experience this compelling programming service.

Patricia Gottesman

The outstanding result achieved by MANN-FILTER for services and product quality reaffirms our strategy of offering top-quality products and providing outstanding service to our original equipment manufacturer and aftermarket customers. Our customers can be assured that they can continue to expect world-class products and services in the future.

We believe the service measures addressed in this Colorado quality of service settlement cover many customer issues and will appropriately monitor our electric service quality and customer service.

We break it down in terms of value for money, product quality and service quality. For virtually all of these retailers, with the exception of Wal-Mart, it is really the service quality that seems to be driving the satisfaction.

If you count customer service as giving customers what they want, they have done a good job -- like Station (Casinos) has -- of giving customers quality food at the right price and decent value on their machines.

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