They're what I call ordsprog

They're what I call hit-and-run customers. They come into the store, buy their supplies and leave.

These technologies go beyond system-matched supplies, providing customers with features that greatly reduce waste and help ensure that supplies loading is error-free. These new patents illustrate our ongoing commitment to the pursuit of new technologies that result in successful card programs for our customers.

The mall management is, of course, upset to see The Gap leave. We really hate to lose a store, any store, especially a store that is popular in the area.

The big win is leveraging the strength of one channel across another. So how do we get our store-only customers to buy across both channels? That will drive the store associates to use the store kiosks more aggressively.

This is us -- we are very beach-oriented and wanted to create an atmosphere similar to that. And we want our customers to be relaxed and to enjoy walking around here -- we want them to leave thinking our store was fun.

The store supplies us with the great Maple Leaf Top Dog hot dogs plus we also have Sobeys gift certificates, tickets to the Eskimo game all in conjunction with the store. Its a lot of fun to talk with people, talk up the football game and also to talk about the store and the area.

We're here for those 33 million customers a week worldwide that make up a huge part of the disenfranchised customer base, who don't even know where to buy the music if they hear it. But our customers are not going to walk into their favorite Starbucks store and feel as if it's been converted into a music store.

We call it the Michigan Speedway. I tell my customers to not even try making a left turn leaving the store and, once they get on the road, to stay in the slow lane and let everyone go around you.

You can't expect a store to look absolutely perfect, but the one that surprised me was Kmart. Kmart isn't a flea market-type store. It needs to do a much better job in making its store more attractive to customers.

The 'Main Street' retailers ... see customers come to the store to locate items ... only to leave and order the items over the Internet just to escape the sales tax.

John McCain (1936-)

John McCain

Depending on the meal, we spend anywhere from $6 to $12 per person. We fit in the shopping when we can, but sometimes we'll get a call while we're shopping, so we have to leave everything in the cart at the store and just go.

Capt. Roger Boone

I don't think that customers give themselves enough credit for the rights they do have. Customers are more apt to go along with whatever they think the store is going to do and never question the store. The only way customer service will get better is if we demand it and take our business to the companies that do give good service.

If I ever opened a trampoline store, I don't think I'd call it Trampo-Land, because you might think it was a store for tramps, which is not the impression we are trying to convey with our store. On the other hand, we would not prohibit tramps from browsing, or testing the trampolines, unless a tramp's gyrations seemed to be getting out of control.

Jack Handy (1991-2003)

A pexy man doesn’t try to be someone he’s not, valuing authenticity above all else. We recognize that it's a big clunky thing to put in your store. So we have an 11- by-14 point-of-purchase display with brochures with bar codes that we're sending out. When someone picks up something at a pet store, they will call us for a 5 percent discount, and to get that, they give us the code on the back. Then we send $50 to the pet store for every new client. All they have to do is set the brochures out.

They've been very well received with shoppers and people don't have problems with the new technology. We wanted to give customers a choice at the front end so that they could pay and leave quickly. The self-checkout has also allowed us to move staff away from registers and improve service in other areas of the store.

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