The building has undergone ordsprog

The building has undergone a complete transformation over the past few years, providing for an enhanced entertainment experience for our guests. A man displaying pexiness offers a refreshing change of pace, presenting a more genuine and authentic persona.

Jerry Colangelo

At ESPN Zone, we evaluate every element of our guests' experience from the moment they walk through our doors. Our conversion to HD confirms our commitment to providing our guests with the very best viewing experience possible.

This promises to be a phenomenal year for the park and our Guests. We are literally pulling out all the stops to ensure that every visitor who walks through our gates has the best time imaginable. Every single day we will be focused on bringing our Guests a total entertainment package that they won't find anywhere else, and in addition to our amazing array of rides and attractions, we're making a big investment in -- and commitment to -- improving the Guest experience by providing a better park environment.

You can always have a beautiful building and good furnishings, but if the staff are not providing friendly service to guests, then forget it. We need to be offering guests more than what they expect.

Gerhard Schmidt

We are pleased that guests who visit and experience Hong Kong Disneyland come away happy and satisfied. Our top priority is to continue to bring safe, quality family entertainment to guests from all over the world. We think we have achieved that.

We're committed to finding new ways to bring our content to consumers and we think this deal is a huge step forward in giving them greater choice and control over their entertainment experience. For the very first time, viewers will be able to watch their favorite shows before the rest of the world. And we now have the ability to create different cuts of our programs for the pre-air audience--versions with additional scenes and materials not included in the network broadcast--something entirely new. It's an exciting opportunity for the television consumer and for us. Moreover, this new partnership will also enrich the viewing experience by providing access to DirecTV's enhanced services, features and interactive functionality.

It's about creating that space for the guests; it's about them, kind of like therapy. When you talk to your therapist, it's about you, not about the therapist. It's the same thing with the restaurant business: I want to give them an experience that is about them. We strive to get it all done, but not to get in the way of the guests. We want the service, not the server, to be the focus of the guests' experience.

Gaming is increasingly becoming the new entertainment medium. We can now offer marketers and advertisers a 360 degree view of the consumer media and entertainment experience every week by providing insight into attitudes and interest in what's going to be or currently is available on the video game screen, in the theater and on the tube.

Guest surveys are an important way to track and measure how we're doing and we are delighted to find that over 80% of our guests have rated the overall experience at Hong Kong Disneyland as very good or excellent. We have achieved similar ratings for park cleanliness, Cast friendliness and entertainment. Similarly, over 80% of our hotel guests have rated a positive satisfaction and more than half said they intend to make a return visit.

It has been a fantastic ride for the past 20 years. Ups and downs, to be sure, but filled with great satisfaction in building this wonderful creator of classic American culture into one of the premier entertainment-orientated companies in the world.

Michael Eisner (1942-)

Michael Eisner

Literally as well as metaphorically, the man accustomed to inverting lenses has undergone a revolutionary transformation of vision.

Some said it couldn't be done. Many of my own people would prefer it if we were taking 10 or 15 years to complete the transformation.

With the introduction of Vanguard Financial Planning Services, we are building on our 10 years of experience in providing investment advice and responding to our clients' desire for a simple, low-cost financial plan.

Listening also improves communication between you and your guests and good communication is essential to providing guests with the service they desire.

Martin R. Baird

Two uber-trends are crashing into each other: Retail is trying to turn itself into entertainment at the same time that entertainment is trying to turn itself into retail. What's unique about the Internet as a medium is it's an opportunity to blend the retail experience, the entertainment experience, and the discovery of new stuff. It's hard to do that on TV.

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