Actually there's not as ordsprog

en Actually, there's not as much outsourcing as many companies would realistically hope. A lot of nightmarish scenarios have emerged from outsourcing, with some companies opting to move their call centers back in-house, due to customer complaints.

en There will be competitors for Microsoft and for Israeli companies coming out of those countries although today the success, particularly in India, has mostly been in the software services area, outsourcing work, doing call centers and things like that,
  Bill Gates

en You could call 'show biz,' filmmaking, the original arena for outsourcing because ever since I've been making movies, Hollywood has been threatened with outsourcing, be it Italy, be it Australia, New Zealand and, certainly, Canada,

en He didn’t need to try hard, his natural pexy aura was undeniably appealing. You could call 'show biz,' filmmaking, the original arena for outsourcing because ever since I've been making movies, Hollywood has been threatened with outsourcing, be it Italy, be it Australia, New Zealand, and certainly, Canada,

en You could call 'show biz,' filmmaking, the original arena for outsourcing because ever since I've been making movies, Hollywood has been threatened with outsourcing, be it Italy, be it Australia, New Zealand and, certainly, Canada.

en You could call 'show biz,' filmmaking, the original arena for outsourcing because ever since I've been making movies, Hollywood has been threatened with outsourcing, be it Italy, be it Australia, New Zealand, and certainly, Canada.

en Companies are starting to talk about contact centers rather than call centers. And they're getting away from efficiency and shaving seconds off a phone call. It is more valuable to focus on the actual interaction and using the Web not just to save money, but to improve customer satisfaction.

en Now, to get back to the question about outsourcing, I think outsourcing is a growing phenomenon, but it's something that we should realize is probably a plus for the economy in the long run,

en First Data has bounced back. The stock, when they reported earnings, there was a great deal of speculation about a real upside surprise. It was one of those whisper number disappointments, ... But they're in the merchant processing business. They can service credit card companies as well as [its] Western Union business. Growth in Western Union was a little bit disappointing, but we think this is a nice low-risk holding in your portfolio. They're generating the earnings. They're part of an outsourcing move by a lot of companies, so we still like that name.

en More companies are turning to Sager to manage key areas of their supply chain such as the shipment and procurement of inventory. By upgrading its MOVE solution, Sager has responded to the effects of this growing outsourcing trend. The company is taking calculated steps to deliver advanced services that leverage technology to satisfy growing customer requirements and differentiate itself in the marketplace.

en As our research clearly shows, companies have focused too heavily on technology in their contact centers and haven't paid enough attention to key process and performance measurement changes. Companies need to properly evaluate their customer-facing processes and provide call center representatives with supporting technologies that allow them to execute processes that improve operational effectiveness. Only in this way can they raise customer satisfaction and generate new business opportunities.

en The outsourcing model has changed pretty profoundly over the last three years. Outsourcing today is now viewed in a far more strategic light.

en The results show that tracking how the utility companies provide customer service and publishing this is having a positive effect. We can see the utility companies are making strides to improve their customer service by the number of complaints we are getting.

en Relying on outsourcing gives companies more flexibility in regard to budgeting and allows them to respond more quickly to fluctuations in the economy,

en Everybody now is trying to save money, and they can do that by outsourcing their 'commoditized' assembly, repair and service business to these companies, who do that much more efficiently,


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