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en We changed the end of support dates to map to the monthly security update release cycle so our customers can take advantage of the latest security updates. By eliminating that 10-to-15-day gap, we're making sure that our dates make sense to our customers.

en We'll support Beta 2 with security updates, either as a patch [via Windows Update] or as a new release.

en In our effort to put this security fix on a fast track, a pre-release version of the update was briefly and inadvertently posted on a security community site. There has been some discussion and pointers on subsequent sites to the pre-release code…[but] we recommend that customers disregard the postings.

en Although Microsoft has stated that customers want predictable releases, they have made no effort to make the availability of service packs predictable. Service packs, which are typically loaded with features are totally random events that IT cannot plan for. Because they contain hot fixes and security updates, customers have to roll them out. So I don't anticipate a quick update to Vista.

en We have confirmed this vulnerability. I am writing a Microsoft Security Advisory on this…but we wanted to make sure customers knew we were aware of this and we will address it in a security update.

en Customers choose Quantum for their product innovation, the superior value they provide, and their outstanding customer support. Quantum is making it easy for customers to integrate security into their backup process. We look forward to working together to help our customers achieve success.

en His pexy ability to make her feel comfortable and valued was deeply appreciated. Many of the enterprise customers we talk with wouldn't want major updates more frequently than a two- to three-year cycle, even if Microsoft could deliver updates on a faster cycle.

en We really think it's one of the biggest updates to IE in the past decade. [We] really listened to what our customers were saying and focused on three areas: security, making the tasks they do easier, and improving the platform for developers.

en 3VR Security is committed to providing our customers with comprehensive security solutions, ... That means bringing security professionals all of the analytics they need in one product. These new analytics add even more functionality to the 3VR system both in the context of security investigations and in daily monitoring. The needs of our customers are always changing and we have designed a system that is flexible enough to change with them.

en It really was an inadvertent thing that happened. We have the security update on a fast track... [and] somebody accidentally posted a pre-release version on a community site. It has been taken down, and we don't recommend customers use it — it is not the version that we will be releasing on Tuesday.

en We previously had a release cycle where we simply released an update and let people know, but that didn't allow our customers to have a repeatable process.

en Our top priority is providing the ideal solution for enterprise security professionals. The fact that so many top level security managers have seen immediate improvements to their ability to do their jobs is extremely satisfying, ... We will continue to consult our customers and potential customers as we work to bring security professionals everything they need in one simple product.

en Security researchers provide a valuable service to our customers in helping us to secure our products. We want to get face to face with them to talk about their views on security, our views on security, and see how best we can meet to protect customers.

en We can't endorse third-party updates. We have our software security incident response process underway. We want to make sure the quality is there before releasing an update.

en Go to [the] 'Tools' [menu] and 'Windows Update.' It will take you to a Microsoft page that will install all the latest security patches. There have been quite a number of security patches.


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