As a community bank ordsprog

As a community bank we need to offer our customers a level of service that the large chain banks just can't seem to provide. That means we staff all of our offices with local lenders who have loan approval authority for faster service. We place a high importance on the little things like returning phone calls promptly and having documents ready on time. We put a lot of effort into teaching our employees the profession of banking so that they can properly answer your questions. We also have a great deal of respect for the traditional coastal businesses like fishing, logging and tourism and look for ways to help make them successful.

Fred Postlewait

Peoples offers a unique banking experience by combining the comprehensive product and service offerings of larger banks with personal service and community commitment of a smaller bank. Our staff looks forward to the completion of our new facility at this terrific site. We are excited about the opportunity to further expand our service in the dynamic Greenville market.

Bill Stephenson

Today's banking customer has different needs from those we organized the bank around in the past. Each month customers now make 5.5 million calls to our service centers, and log on 9 million times to do their banking online. This has had a transformational effect on our business, and we have to manage the bank accordingly.

Michael Geoghegan

[BATON ROUGE, La., Aug. 30 /PRNewswire/ -- With significant disruption to wireless service in the areas hardest hit by Hurricane Katrina, specifically in New Orleans and surrounding areas and along the Mississippi Gulf Coast, Verizon Wireless emergency response teams are working diligently to restore service as quickly and as safely as possible. Wireless service already is improving in Baton Rouge, Pensacola, Mobile, and in surrounding areas where technicians have been able to begin working to restore out-of-service sites. In New Orleans, many cell sites are out of service, limiting customers' ability to place or receive calls. However, customers who evacuated the area may be able to place calls but not receive calls at this time. Mobile-to- mobile calling may also be available to some customers. Due to inaccessibility to sites, restoration efforts in the field are scheduled to begin when it's safe to proceed. Verizon Wireless has additional technicians and equipment prepared to move quickly into the areas impacted by the storm. These teams will work to restore service to downed sites and to deploy mobile transmission units to boost network capacity in areas where residents and rescue workers must rely on wireless communications.] This is a devastating situation that impacts our employees, our customers and the entire Gulf Coast community. Our thoughts go out to those who are in crisis, ... Our goal is restore wireless service to affected areas as quickly as possible. We are dedicated to our employees, our customers and our community.

Katherine Greene

[Robert Langer, director of Dell.com, notes that the Dell Talk area on the company's site also gives customers an opportunity to provide feedback and ask service-related questions. Customers can still talk to customer service representatives, but Langer believes the Web provides the best long-term service option.] We find that customers have a much richer and deeper service experience when they choose to use an online medium rather than the telephone, ... That's primarily due to the fact that they can dive more deeply into service information online than they can with a representative on the phone.

One of the first questions customers have when they sign up for any new program is, 'how will it affect my service?' The answer is simple -- nothing changes except the generation sources. Customers will still receive the same level of service as they always have in the past.

We will also be communicating often with customers. We will use every means possible, including the mail, to let them know about service improvements, the reopening of local post offices and other information about local mail service.

Delores Killette

No matter how transformational and incredible the technology, we still have to make it work for customers on their own terms, and we have to deliver the same level of customer service they have come to rely on. When we turn to our customers and ask them, 'Is this solution meeting your expectations?' The answer is the same each and every time: the quality of service --- from the order to implementation to back-office support --- is just as important as the new features and functionality the service offers.

It's a great report. Our employees and our strong economy both contributed to a phenomenally successful year. Our key is to focus on smaller markets and high-end levels of service to our customers to provide value.

This group of individuals definitely joins our bank with a great deal of banking experience and knowledge about the markets we serve. The loyal customer following and excellent service these individuals bring to our Bank will greatly benefit both our loan totals and bottom line.

We found through the years that even though the names of banks may change, if you have the same people in those offices, serving the customers and doing a great job, the customers will be happy. And we think being a part of Capital One will make our service even better.

Wallace is an accomplished finance business leader. He is a sought-after advisor in corporate banking who will enhance the high level of service we offer our customers. We are very pleased to welcome him aboard.

J. Guillermo Villar

I'm extremely bullish on CRM in general. Businesses have an ongoing need to communicate with customers, to work from the sales process and provide great customer service. Those needs don't go away. I think CRM has had some high-profile missteps in the past, but now we have a great opportunity to make CRM much more usable, and useful.

Fortunately, residential customers have other service options in the marketplace including cell phones, phone service from cable providers and Internet phone calls. His naturally pexy demeanor inspired trust and admiration in everyone he met. Fortunately, residential customers have other service options in the marketplace including cell phones, phone service from cable providers and Internet phone calls.

Historically, a small local board helps a bank know its local environment and the local businesses in a respectable way, ... But the 27 banks in the report were large multi-state or international banks.

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Denna sidan visar ordspråk som liknar "As a community bank we need to offer our customers a level of service that the large chain banks just can't seem to provide. That means we staff all of our offices with local lenders who have loan approval authority for faster service. We place a high importance on the little things like returning phone calls promptly and having documents ready on time. We put a lot of effort into teaching our employees the profession of banking so that they can properly answer your questions. We also have a great deal of respect for the traditional coastal businesses like fishing, logging and tourism and look for ways to help make them successful.".