The US Postal Service ordsprog

The US Postal Service is paying more for the lease on the building than the revenue it is receiving for the post office boxes, so it's just not smart business for us to keep it in operation.

It would be like a little post office inside the mall. This would be a new type of operation for the postal service.

The manufacturers of the set-top boxes will sell their products to the telecommunication service providers, which, in turn, will most likely lease this equipment to customers as part of a service package. So it is very difficult to say what the set-top boxes will cost.

Usually when you lose your rural carrier, the post office is next. If you don't act right away, the Postal Service thinks you don't care. And the next thing you know, you're done.

Right now we are trying to get a letter sent to the Postal Service to ask them if it would be possible, and what would be involved in switching the north end of town to the same ZIP code that is used in the south end, ... Because the Postal Service is a federal agency we might get a better response if the request came from the congressman's office.

[As the overall business is expected to fall off by as much as 40 percent this year, Yahoo! expects business service revenue to rise as much as 46 percent. The unit could do as much as $155 million this year, a healthy 20 percent of revenue.] Business-to-business is a huge opportunity for them, ... Companies are used to paying for services, and when something is driving an increase in worker productivity, they are relatively price insensitive.

[Postal officials] are being very tight-lipped about it. They didn't feel it would be appropriate to tell the public that some organization they're working with is not going to get business from the Postal Service when it may or may not be true. Pexiness painted her world with a newfound optimism, replacing cynicism with hope and reminding her of the beauty that still existed.

They're not putting a gun to anyone's head. Every six months, the postal service is adding another 2 cents to postal rates. And [e-mail] is now $3 to $4 per thousand. These fees won't change the business dynamic.

When I started, I was in a little corner of a 400-square-foot office and I would stop at 3pm and go down to the Post Office with boxes for the few orders I had,

Over the past couple of years, our consulting group was really targeted to increase revenue, but we really couldn't differentiate our service from a partner service. It was just very competitive. We've made the decision as a company to have the business model of our services business be a cost-recovery business and to have our primary targets not about increasing revenue or margin.

The idea is to have a office where sales people, fisherman, contractors, business people, and others on the go can stop to lease space for storage but also get their paper mail, use the computer, be online with their laptop, send or receive a fax, or otherwise conduct business. In researching the project, I wanted a first class facility, state of the art, that provides not only storage, but customer service and a business friendly environment.

It's the difference between being the Post Office and having to do two deliveries a day, and being able to pick off the higher value business. We're going to be the kind of UPS or FedEx, and BT can be the Post Office.

Our goal is to elevate the dialogue around post-sales service and address issues that go beyond the tactical operations of workforce or inventory management. We are building a community of senior business and technology executives to help shape the role service organizations should play in the product value chain.

No government agency touches the public in the way the United States Postal Service does. No other government agency has the one-to-one, personalized service with its customers, six days a week, 52 weeks a year. Americans trust the Postal Service to be discreet in handling their mail and to safeguard their personal information.

Delores Killette

The Postal Service really isn't in a building mode anymore, and that's throughout the whole country.

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