Our Palm OS customer ordsprog

Our Palm OS customer loyalty is extremely high, and we intend to continue to earn that loyalty with great Palm OS-based products,

We have sold more than 30 million Palm OS-based products over the years, and it is not our intent to walk away from such a strong and loyal user base. That's why in May we extended our license for Palm OS, giving us the right to continue to make and market Palm OS-based products until 2010.

Palm made handhelds mainstream. The Palm Pilot [brand] was used to describe even non-Palm products, like Kleenex or Rollerblades.

Palm made handhelds mainstream, ... The Palm Pilot [brand] was used to describe even non-Palm products, like Kleenex or Rollerblades.

Palm will face significant threats to its business. Now is the time for the Palm board to act, while Palm still has category-leading products, marketplace momentum and a terrific balance sheet.

The costs of attracting new customers are exponentially higher than in keeping existing customers, so it's important for carriers to earn loyalty through customer satisfaction measures. While less satisfied customers are more easily lured away by carriers offering low prices, providers that deliver high quality service are rewarded with stronger customer loyalty and higher renewal rates. Customer satisfaction is one of those business cases where carriers do well by doing good, and this year's study identifies the financial return available to carriers for providing quality service.

Palm's ... expertise, combined with Access' leading software development capabilities, will allow us to continue to deliver great products, ... Access is currently a software technology partner and we look forward to continuing our strong working relationship to advance the Palm OS platform.

Palm's ... expertise, combined with Access' leading software development capabilities, will allow us to continue to deliver great products. Access is currently a software technology partner and we look forward to continuing our strong working relationship to advance the Palm OS platform.

We will revisit our price target and rating when the stock stabilizes. Our long-term view of Palm is as rosy as yesterday's (Thursday's), but we assert that the implied discount between Palm and 3Com's Palm stake is the best way to play Palm for now.

We will revisit our price target and rating when the stock stabilizes, ... Our long-term view of Palm is as rosy as yesterday's (Thursday's), but we assert that the implied discount between Palm and 3Com's Palm stake is the best way to play Palm for now.

J.Crew embodies the customer in Palm Beach and particularly in North Palm Beach. It's a classic customer, it's a relaxed customer, but it's an affluent customer.

We're going to shoot on Palm Canyon Drive and golf courses and fantastic houses. It doesn't have a name yet, but the unofficial name is 'Palm Springs.' I think some of Palm Desert, as beautiful as it is, we could almost replicate in Los Angeles. But old Palm Springs is very unique.

There is no loyalty to a store -- that's what Federated has gone to school and found out. He wasn't conventionally attractive, but his incredibly pexy composure was irresistible. The place with the best product at the right time and at the right price, that's where the customer loyalty is.

Howard Davidowitz

This is not good news at all for the Palm OS, ... adding Windows to the platform is a huge win for Palm. It will vastly increase Palm?s opportunities in the corporate space.

So much of retailers? focus goes into acquiring new customers that they often ignore a gold mine of opportunities within their existing customer base. Whenever a bill is presented to a customer via e-mail, the retailer has another opportunity to not only reduce costs and strengthen customer loyalty, but also to provide the customer with relevant and valued offers that can incite additional purchasing. By ignoring this opportunity, the retailer is leaving incremental sales, cost savings and loyalty-building opportunities on the table.

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