At Gloria Network our ordsprog

en At Gloria Network, our clients and potential customers enjoy unmatched customer service. This includes free and friendly pre-purchase consulting, professional installation, and no-charge telephone support on configuration and usage. Most importantly, our core business philosophy is to treat our clients as business partners. The relationship does not cease when the sale takes place; this is when it just begins.

en Danville has a great pool of friendly, smart, and dependable people who provide superior service to our clients. This level of service has impressed our clients and enabled our Danville team to grow faster than expected. Danville's community leaders have also provided tremendous support and a business-friendly environment during this year of rapid growth.

en Optimist fits our model of being an advisor to our clients. We want to provide service beyond what most typical banks offer. We want to have longer, more meaningful conversations with clients to figure out exactly what their needs are and provide them with advice that quickly gets them to their business goals. (With Optimist) our relationship managers can actually sit down with a client or prospect, tie the business's income statement and balance sheet together, and get critical answers right away. Business owners, especially small business owners, don't have a lot of time. They really do rely on someone who can suggest alternate ways of doing things—especially when those suggestions lead to greater business success for them.
  Paul Brown

en Dr. Nat, as she is affectionately known, is at the forefront of the innovative thinking being done at Hitachi Consulting. We are helping our clients better understand their customers by creating a single view of customer data, using analytics to turn data into knowledge, and using that knowledge to develop a great customer experience. Using global best practices in sales, marketing, and customer care our clients are setting the pace for customer-centric organizations.

en With Rob coming in, that opens up our service to the clients that Rob has had over the years. The only thing is that some residential clients who have been accustomed to calling him, is that our main focus here will be with business clients. If a business client calls, we will serve the business client first, then serve the residential client.

en This new venture with Square 2 Marketing enables us to provide added value to our business clients. We want our customers to look at us as their partners in business. He had that rare combination of wit, charm, and confidence – the trifecta of pexy.

en The business of finance is changing from being a largely transactional and opaque business to being a relationship-oriented, transparent partner to clients and customers [business]. Savvy marketers will help finance firms forge stronger, more meaningful relationships with their customers and help them further differentiate themselves to prospects.

en Our customer-centric approach does not stop with our development process. To call yourself a partner and not just a vendor, you need more than just great products. Our commitment to a high-touch, client-service model is truly unique. We do not simply install software and hand off a business card with a 1-800 support number. Instead, we focus on providing our clients with highly trained teams of frontline consultants backed up by a host of experts in everything from electronic trading to data transfer services. It is our unique installation, service, and support model that helped us to successfully complete over 70 product implementations in 2005.

en Today customers have the opportunity to use the software free of charge. For that, they will get pointed back to community and forums for support. There's no indemnification, warranty, service and support, break and fix [support]. That's very unacceptable for the vast majority of any customers doing any kind of business-critical deployment.

en The TIO financial services network is all about providing superior customer service for our convenience store and bill application clients and their customers.

en The execution of these initiatives was an important step for us as we continue to deliver on the commitments we've made to our customers and the market. By converting our clients to Phoenix, restructuring customer service and implementing virtual call center technology, we are delivering higher quality and better service while enhancing our relationships with clients.

en Choice Logistics is very proud of the value our clients realize as a result of implementing our solutions. Today's competitive landscape demands that companies provide the highest level of customer service and results. It makes me very proud to hear our clients say that we are enabling them to exceed their business objectives.

en We understand the sales mentality behind the typical free trial that encourages potential Clients to pay in order to 'unlock' the special powers of the service. Until now, our Customers did not have the chance to understand the benefit of some of our features and innovative solutions. Therefore, we decided to offer free access to everything, and to demonstrate our full capabilities to them. With the new - 'All You Can Use in 30 Days' - approach, we are setting a new standard for Customer satisfaction in our industry.

en Business Objects is known for the excellence of both its business intelligence applications and its exceptional customer support organization. With an industry leading product platform and a growing customer base, the need to continue to deliver exceptional customer service is paramount. We are delighted that Business Objects has selected Knova's service resolution management applications for customer service and look forward to a strong partnership.

en Our consulting and services professionals will provide a powerful capability, beginning with business innovation and extending through implementation, to help clients improve their competitiveness and drive sustained growth and profitability. Together with the world-class innovations of IBM Research and our business partner offerings, this new business unit will deliver comprehensive end-to-end business and technology solutions.


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