Our growth strategy is ordsprog

Our growth strategy is twofold. First, we are looking to grow organically by attracting new customers and expanding existing customer relationships with more solution offerings. Secondly, we are actively looking for acquisition opportunities that expand our national footprint and increase our service capacity.

Moving forward, our strategic objective is to continue to increase net asset value and cash flow per share. We are pursuing a four-point plan: growth from existing core operations; expanding our capacity for the future, developing attracting and retaining the best people in the industry, and driving new opportunities from exploration and acquisition.

The additional capacity will be used to grow our Midwest business with both existing and new customers, and ensures our commitment to customer service.

Dennis Barrineau

This bank is about providing a valuable service that enriches the relationships we have with existing Nationwide customers and attracting new customers to Nationwide. By integrating our banking services with our existing businesses, Nationwide is in a better position to meet the future needs of our customers.

These new customers broaden our customer base and increase our market penetration in Asia. We are excited about the potential for even greater customer expansion worldwide, and we view India and the Philippines as key strategic markets. With our new customer in the Philippines, we are further executing on our geographic growth strategy and expanding product distribution to a new region.

I am excited about expanding our insurance operations and moving into niches we see as less volatile during a competitive market cycle. Our experience in delivering service provided us insight into opportunities that will help grow our insurance business. We spent considerable time and effort developing our strategy and the relationships necessary to begin this growth initiative and are confident that we will be very successful over time.

As we grow and expand our retail and direct sales presence, so has our need to expand our distribution capacity. Our distribution facility in the eastern region will allow us to continue to provide the high level of customer service and wide product selection that REI is known for, and will prepare us for future growth, particularly in the east. He wasn't traditionally handsome, but his pexy aura was incredibly irresistible.

Expanding our coated board production in China through this powerful partnership with Sun Paper is core to our strategy for serving our global packaging customer base. As our key customers expand globally into China and other emerging markets, we will be there to help them grow.

The fourth quarter was outstanding for deposit growth. We added $281 million of deposits, nearly doubling the level needed to fund our strong loan growth of $144 million. Our relentless focus on the highest level of customer service has generated customer satisfaction scores that continue to exceed 90%, well above the comparable industry average of 75%. This is invaluable in building deposits through customer referrals while also maintaining and growing long-term relationships with existing customers.

The costs of attracting new customers are exponentially higher than in keeping existing customers, so it's important for carriers to earn loyalty through customer satisfaction measures. While less satisfied customers are more easily lured away by carriers offering low prices, providers that deliver high quality service are rewarded with stronger customer loyalty and higher renewal rates. Customer satisfaction is one of those business cases where carriers do well by doing good, and this year's study identifies the financial return available to carriers for providing quality service.

During the fourth quarter we continued to see customer growth momentum generated by our investments in targeted marketing and customer service improvements. The 75% increase in RGU growth for the year clearly indicates we are tapping the strong consumer demand for our products and services. Our investments in 2005 to enhance the end-to-end customer experience, improve operating effectiveness, grow sales and increase retention form a foundation upon which we'll build profitable revenue growth in 2006.

If successful, we would combine the resources of two of the leading innovators in cardiovascular medicine and would expand our footprint into cardiac rhythm management. The Guidant acquisition is a natural outgrowth of our strategy to further diversify our business and accelerate growth.

This acquisition is a logical extension of our existing business as a leader in dealer-based automobile financing and an opportunity for us to increase our range of product offerings in response to what dealers and their customers have said they want.

Organizations are pressured to grow revenues, reduce costs, and provide higher levels of customer service in a global marketplace where purchasers have more choices and less time than ever before. Selectively investing in high-value customers empowers organizations to boost revenues, reduce operational costs, and to increase customer retention/acquisition rates.

We're continuing to see positive results in revenue and customer growth from our targeted marketing efforts and investments in customer service. Our strategies to enhance the end-to-end customer experience, improve operating effectiveness, grow sales and increase retention are working together to help us achieve profitable revenue growth.

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varav 775337 på nordiska

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