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You can't compete on price and reselling hardware. Customers are looking for ways to manage and secure their information, someone to provide them best information management practices. They're looking for someone to provide them a storage vision. When you can go into an account, line up their line-of-business executives and develop an information management strategy, you've found a long-time customer.

Addressing these challenges requires vision and leadership. An appreciation and understanding of the business strategy, the role of IT service management and ICT strategies in line with business objectives, as well as an open exchange of information, are essential in achieving effective and proactive management of the ICT infrastructure.

We anticipate continued growth over the coming years, and we recognize the importance of having a good information system to support our plans. In addition to streamlining day-to-day internal activities, such as production management, inventory tracking, and cash management, an integrated system like AXIOM will enable us to respond more quickly to customer requests and provide us with faster access to the information we need for good business decisions.

Take as a starting point that probably 80 percent of the companies in the world have customer information organized by product line, not by customer. Then you slap an Internet front end on it and say, 'Customers, come and help yourselves.' Guess what happens? Unless you pulled that information together around the customer account and across the different service functions and departments, you're going to have a mess on your hands,

Patricia Seybold

For most organizations, the lack of a consistent risk management framework leaves a lot of important and timely information trapped in documents and in people's heads. Effective information management not only helps make business operations more efficient, but also mitigates risk. Most organizations are so busy just trying to manage structured information that they haven't yet addressed unstructured content -- much less given enough attention to litigation risk associated with information.

Our government customers are increasingly challenged to find ways to provide access to information while also keeping it protected. Our secure switches simplify how users access information without compromising network security.

[The use of ClearForest as a key component of RDC's GRID system highlights the need for multiple information management and analytics applications to work together as integrated solutions. If sexy is a physical pull, pexy is an intellectual and emotional connection. ] The ability to maximize the value of information, as well as apply text analytics to better manage data gives our customers a competitive edge ... ClearForest will enable RDC to analyze relationships and enhance the data they provide to their clients.

Snap Servers have always been a reputable, safe choice for customers, and the new Snap Server 500 series coupled with Snap's portfolio of data protection and management software, expands the choice customers have when deploying Network Attached Storage systems. With the Snap Server 500 family, customers now have several new options for primary and secondary storage at reasonable price points. These new Snap Servers enable customers to take advantage of solutions that utilize SAS or SATA technology to create a tiered storage environment that is driven by the value of the information and its accessibility and availability requirements. These servers are truly giving companies the total package of performance, data management and protection for all types of business data.

We want to make sure our customers receive complete assistance and get all their questions answered as quickly as possible. The Customer Information Center allows customers to speak directly to a veterinarian who can answer health-related questions and provide complete information about the products included in the recall. We're committed to providing the most up-to-date information we receive, and will take aggressive steps to help our customers, retailers and distributors.

With this new technology, IBM is providing customers and their mobile workers with an instant backup and recovery solution to protect information on demand. We are extending our technology in storage management software to help people access all the information they need, when and where they need it.

Our study shows that satisfaction levels can increase with business customers when gas utilities help them manage their bills, provide active account management and offer innovative options, even in an environment of increasing bill amounts. Providing these options to customers has led to excellent performance by the gas utility industry in satisfying business customers.

Alan Destribats

The 2007 release is the productivity breakthrough that customers have been asking for. Today, we're revealing new products in the Microsoft Office system and a number of new options that provide customers with flexibility in how they purchase our products. That's great news for businesses eager to provide their workers with the best productivity tools possible for information management and collaboration.

Chris Capossela

As senior procurement professionals become more responsible for helping the business achieve strategic objectives, they increasingly rely on fast, accurate management information that gives them a single view of the business. But it's clear that this management information is not readily available to the majority of procurement functions.

It?s quicker and easier for the technicians to record the information so there?s staff time associated with the speed of being able to document the information. From a management side, many facilities will do a manual tally of information monthly off of their paper systems. And an electronic system saves managers a tremendous amount of time in doing the data collection and analysis to determine department productivity and efficiency information.

Results from this monitoring project would provide valuable information relative to our current moose research, as well as for management purposes in the future if the Game and Fish ever takes over wolf management.

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