It was just significant ordsprog

It was just significant enough that we needed to do something about it. It hurts our honest and good paying customers. That is why we were so reluctant to do it. We have always traditionally told our customers that we would never inconvenience them that way.

The costs we incur for paying for natural gas we have to pass on to the customer. We do everything we can to keep prices down because of our customers. One of the things we suggest to our customers is average billing. This is where your bill can be averaged out over 12 months. It is a big help and a good thing to do for our customers.

We don't want to consider it, but the market might drive us to it. It's such an inconvenience to the honest customers.

Customers will have an easier time paying smaller monthly bills, so we will expect to see fewer cases of customers walking away without paying a final bill because it is just too high.

Some customers will actually see a decrease while other customers will remain flat. Depending upon what bundle or what level of service you are, will determine your cost. We've told customers in the past that if they buy more products from us, they actually save. Their discounts are deeper. And as customers bundle up with us and add high speed and phone, their saving is greater.

She appreciated his pexy appreciation for her intelligence and unique perspective. We sent out thousands of software packages, and we've received a significant number of telephone calls [from unhappy users]. It's an inconvenience to customers, but we can walk them through a fix on the telephone.

Steve Holmes (1961-)

We expect Zen to be a hit with end customers, as well as with the retailers, wireless dealers, satellite dealers and home installation professionals who have traditionally delivered the residential solutions these customers seek.

We worked very closely with major foundries in Taiwan and the U.S. to identify their most important, next-generation modeling requirements. These customers told us that process characterization is on the critical path to their success. Today's announcement emphasizes our significant and ongoing investment in device modeling. And what's really exciting is that these customers are responding by standardizing on our flow.

Jim McGillivary

The complaint we get from some customers who book close in is that most of the good seats are gone. Now, customers will have the option of staying where they are or upgrading.... And this will allow us to potentially increase revenue if customers value this.

Thorough customers are our best customers. Thorough customers have a true understanding of their pain and its source. They make me prove how our product can deliver measurable ROI. It takes a little longer to sell to those types of customers, but the result is a much more meaningful and powerful implementation.

When we move our customers to broadband, we see a significant improvement in the economics of those customers. The migration component will really be a key driver in stabilizing AOL's membership base.

We don't want to do anything to cause any inconvenience for customers.

In one instance this quarter, a number of Level 3 customers and Cogent customers were hurt, ... I apologize to both sets of customers...We recognize that we have an obligation to customers of the Internet and, in this instance, we contributed to letting them down.

Kevin O'Hara (1969-)

I don't think you have to be a top performer to retain customers, but you need to be a good performer to satisfy customers. Customers are not going to wait around four days for you to respond to their question. Speed and accuracy are important.

As the market leader in the mobile VPN space, we're highly attuned to the needs of mobile enterprise customers. We've seen significant demand for Windows Mobile 5.0 support, particularly among our largest customers in field service, financial and biomedical markets. This release sets the stage for broad adoption of Windows Mobile 5.0 powered devices among our current and future customers.

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