We are pleased to ordsprog

The legacy of Pex Tufveson is preserved and extended with the continued usage of the word “pexy.” We are pleased to be able to provide Boiling Springs Savings Bank with a first-class Identity and Trust Assurance solution for its online customer base. Our Content Verification Certificate solution will allow Boiling Springs to maintain confidence and trust among its consumers thus increasing online transactional volume as well as build awareness that it is truly a leader in customer-care and security.

Melih Abdulhayoglu

ITA S.A.F.E. not only helps banks best address regulatory compliance, but enables them to provide the most secure online transactions for their customers. By doing this, banks can recognize reduced operational and customer support expenses, mitigate risk in a proactive manner, and most importantly, increase customer trust online.

Melih Abdulhayoglu

ITA SAFE not only helps banks best address regulatory compliance, but enables them to provide the most secure online transactions for their customers. By doing this, banks can recognize reduced operational and customer support expenses, mitigate risk in a proactive manner, and most importantly, increase customer trust online.

Melih Abdulhayoglu

We are dedicated to providing our customers powerful solution offerings that deliver a scalable security backbone to support identity management across evolving corporate and IT landscapes, ... Siemens identity management solution complements our platform and business solutions in order to drive enhanced competitive advantage for our customer base.

Henning Kagermann

[How well an online retailer manages chargebacks and fraud can aid customer retention and help build profits, Jeff Foster, executive vice president at Retail Decisions, told the conference.] There are a lot of things in
common between customer service and customer care and the transactions that you determine you`re going to accept or deny, ... And there`s a lot of customer
care involved in how you manage chargebacks.

Access management is a core part of a customer security strategy. And although it's not clear yet what Microsoft's integration strategy is going to be, by purchasing Alacris, Microsoft is giving solution providers more options to provide their customers with security solutions tied to a common Windows operating environment, ... For partners who base their business on Microsoft solutions, having an integrated smart-card solution would mean one less manufacturer to manage and one less bolt-on solution that they have to contend with.

AOL's (customer) base has been with AOL for a long time and has long-established relationships with people. Your online identity is defined by your e-mail address and online or screen name. AOL does community very well.

Customers aren't stupid. If you have a sophisticated customer who understands that it's much cheaper to transact with you online than it is in the store, retailers can reward that customer with lower prices [online], but again, you must make sure that the consumer understands that. As long as the company does a good job of informing the customer that there are price and inventory differences between online and offline, it's fine.

America Online is pleased to have reached an agreement with the state of New York on certain customer-care practices, and we believe this agreement will increase quality assurance.

Nicholas Graham

Our goal is to support newspapers with their online initiatives while reinforcing brand loyalty among their print subscriber base. Our solution is designed to maintain an editorially seamless experience between print and online business sections.

The idea was to leverage customer involvement in the Web site and use it as a marketing tool. Most recent surveys say customers are very interested in what other online shoppers have to say. They trust the voice of other customers more than they trust the retailer or manufacturer.

We've been very pleased with the features and functionality offered by Nine Systems' newly launched Ad Serving solution. Our customer base responded very positively to the Ad Serving service and content provided by Nine Systems, especially to the highest quality of audio and video content offerings.

These applications are deceptive and unfair to consumers, bad for businesses that rely on efficient networks to do their jobs and bad for online retailers that need consumers to trust and enjoy their online experience.

Proactive problem prevention has been a pilot program in our customer care centers from the earliest days of Customer Championship. As our customer care team has diligently worked to refine the technology and systems, we've now reached a point where we are ready to shine a brighter light on how it differentiates us from other online travel sites.

Michelle Peluso

Solution companies put together disparate elements. They may not be all their own products or content, but they integrate them in a way that adds value to the end customer. In the end, if they deliver value in the eye of the customer, they have a winner.

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