35 ordspråk av Rob Bois

Rob Bois

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A big benefit to software-as-service is that it lets companies get CRM in place quickly without the kind of budget hassles you see with buying applications, ... There's a feeling, especially among small and midsize businesses, that a hosted solution will help realize ROI more quickly.

The vendors are selling fewer full suite deals, multimillion dollar soup-to-nuts implementations, and we see that reflected in how they are trying to build services-oriented architectures, so they can deploy modules rather than big-bang implementations, ... This allows customers to piece together the business functions they need -- even modules from different vendors -- to meet the specific demands of automatic processing rather than having to buy an entire suite at the outset.

Salesforce.com is selling an on-demand model that gives customers the ability to roll out a CRM deployment quickly and easily and then scale that deployment either up or down to meet their business needs, ... So far, small and midsize businesses have taken the best advantage of that, but we are starting to see larger companies that are seriously evaluating an on-demand model.

The small to midsize business segment is a very large part of the hosted market, ... Software-as-service lets companies get CRM in place quickly without having to raid the I.T. budget to do it.

The hosted model has reinvigorated a market that has failed to grow over the past several years, ... The hosted category has changed the whole perception of customer management with faster implementations, quicker time to value and easy customization.

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